Senior Business Analyst

1 day ago


Madison, WI, United States Rural Mutual Insurance Full time

Make an impact. Shape smarter processes. Help build solutions that matter. Rural Mutual Insurance Company is looking for a Senior Business Analyst who’s ready to dive into meaningful work, partner closely with business and technology teams, and help drive improvements that enhance efficiency and customer experience across the organization. This position will primarily work remotely with occasional travel to support team and business needs within the state of Wisconsin. If you enjoy digging into business problems, translating needs into clear requirements, and supporting teams through solution design and implementation, this is your next step. This role is ideal for someone with a solid BA foundation who wants to deepen their analytical expertise and grow their influence across a variety of initiatives. Responsibilities: What You’ll Do In this role, you’ll collaborate across departments to understand business needs, document requirements, and help ensure solutions land effectively. You’ll work on a mix of process improvements, technology enhancements, and operational initiatives that support our mission and our customers. You will: • Partner with business units to understand needs, gather requirements, and identify process improvement opportunities. • Conduct interviews and workshops with end users to document workflows, uncover gaps, and clarify business needs. • Work with subject-matter experts to ensure solutions align with operational processes and company goals. • Support project teams throughout the SDLC, validating business rules and ensuring requirements are clearly understood. • Perform data analysis by querying enterprise systems to validate requirements, troubleshoot issues, and support decision-making. • Assist in developing business cases by assessing benefits, risks, and costs. • Contribute to UAT and QA activities to ensure delivered solutions meet the intended outcomes. • Collaborate with technology teams to evaluate system capabilities and confirm alignment with business needs. • Participate in incident and problem-management activities, helping identify root causes and potential solutions. • Support moderately complex initiatives with analytical insights and structured documentation. • Escalate ambiguous or complex issues to Lead Analysts or project leadership as needed. • Stay current on industry best practices and contribute to improving BA standards, templates, and team processes. Qualifications: • Bachelor’s degree in Business Administration, Information Systems, or a related field — or equivalent experience. • 2–4 years of experience as a Business Analyst or similar role. • Experience with requirements gathering, process mapping, and documentation. • Familiarity with project management methodologies and the SDLC. • Ability to query/analyze data using enterprise systems or reporting tools. • Strong analytical and problem-solving skills with the ability to translate business needs into clear, actionable requirements. • Effective written and verbal communication with the ability to work cross-functionally. • Comfortable navigating ambiguity and clarifying information in evolving project environments. • Strong attention to detail, organization, and ability to manage multiple priorities. • Ability to build strong relationships, stay customer-focused, and operate with integrity. • Growth mindset and ability to adapt quickly to shifting priorities. Compensation: $80,000 - $100,000 yearly

• What You’ll DoIn this role, you’ll collaborate across departments to understand business needs, document requirements, and help ensure solutions land effectively. You’ll work on a mix of process improvements, technology enhancements, and operational initiatives that support our mission and our customers.You will: • Partner with business units to understand needs, gather requirements, and identify process improvement opportunities. • Conduct interviews and workshops with end users to document workflows, uncover gaps, and clarify business needs. • Work with subject-matter experts to ensure solutions align with operational processes and company goals. • Support project teams throughout the SDLC, validating business rules and ensuring requirements are clearly understood. • Perform data analysis by querying enterprise systems to validate requirements, troubleshoot issues, and support decision-making. • Assist in developing business cases by assessing benefits, risks, and costs. • Contribute to UAT and QA activities to ensure delivered solutions meet the intended outcomes. • Collaborate with technology teams to evaluate system capabilities and confirm alignment with business needs. • Participate in incident and problem-management activities, helping identify root causes and potential solutions. • Support moderately complex initiatives with analytical insights and structured documentation. • Escalate ambiguous or complex issues to Lead Analysts or project leadership as needed. • Stay current on industry best practices and contribute to improving BA standards, templates, and team processes.

Compensation:
$80,000-$100,000 per year



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