Service Advisor

1 day ago

Fayetteville, AR, United States Lewis Ford Full time

Join a Legacy of Excellence at Lewis Automotive Group
Fayetteville, AR | Full-Time | Automotive Service Advisor

Are you passionate about cars and committed to delivering outstanding customer service? At Lewis Automotive Group, a family-owned and operated business proudly serving Northwest Arkansas for 79 years, we believe in treating our customers and employees like family. We're currently looking for a driven and customer-focused Automotive Service Advisor to join our award-winning team at one of the most respected names in the region.

About the Role:

As an Automotive Service Advisor, you’ll be the critical link between our customers and technicians. Your goal? To create a seamless service experience while providing expert advice, building trust, and helping customers keep their vehicles running smoothly and safely.

What You’ll Do:

  • Serve as the friendly, knowledgeable point of contact for customers needing vehicle repairs or maintenance

  • Translate customer concerns into actionable repair orders for technicians

  • Communicate clearly and professionally with customers about services, repairs, timelines, and warranty options

  • Recommend services and parts that enhance vehicle performance and longevity

  • Coordinate repair schedules and manage service appointments

  • Ensure every customer interaction reflects our commitment to top-tier service

  • Keep detailed service records and ensure accuracy in reports

  • Act as a bridge between the service team and the customer—keeping both sides informed

What We’re Looking For:

  • A passion for the automotive industry

  • Strong communication, problem-solving, and time management skills

  • A genuine desire to help customers and a knack for explaining technical information in a clear, friendly way

  • Ability to manage multiple priorities in a fast-paced environment

  • Basic automotive knowledge (formal training or experience a plus)

  • Valid driver’s license and clean driving record

Preferred But Not Required:

  • Prior experience as a Service Advisor or in automotive maintenance

  • Completed postsecondary education in automotive service, technology, or a related field

Education & Physical Requirements:

  • High school diploma or equivalent

  • Ability to sit at a desk and use a computer for extended periods

  • Occasionally lift up to 15 pounds

Why Join Lewis Automotive Group?

  • Be part of a trusted, 79-year legacy of automotive excellence in NWA

  • Work in a family-owned environment that values honesty, integrity, and teamwork

  • Enjoy opportunities for growth, development, and recognition

  • Collaborate with a skilled, motivated team that’s as passionate as you are

Ready to Start Your Next Chapter?

If you’re looking to build your career with a company that truly values its people and its community, we’d love to hear from you. Apply today and become part of the Lewis Automotive Group family

  • Advisor and Academic Services Specialist

    2 days ago

    Fayetteville, AR, United States University of Arkansas Full time

    The main responsibility of the Advisor and Academic Services Specialist is to advise prospective and current students. Primary duties include, but are not limited to: new student recruitment; maximizing session enrollment, supporting applicants, advising students throughout their program until graduation, and communicating with staff and faculty to assist...

  • Assistant Service Advisor

    2 weeks ago

    Fayetteville, AR, United States Penske Automotive Full time

    Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very...

  • Assistant Service Advisor

    3 days ago

    Fayetteville, AR, United States Penske Automotive Full time

    Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very...

  • Assistant Service Advisor

    2 weeks ago

    Fayetteville, AR, United States Penske Automotive Full time

    Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very...

  • Assistant Service Advisor

    1 day ago

    Fayetteville, AR, United States Penske Automotive Full time

    Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very...

  • Assistant Service Advisor

    2 weeks ago

    Fayetteville, AR, United States Penske Automotive Full time

    Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very...

  • Assistant Service Advisor

    7 days ago

    Fayetteville, AR, United States Penske Automotive Full time

    Acura of Fayetteville, a Penske Automotive Group dealership, is looking for an automotive Assistant Service Advisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very...

  • Academic Advisor

    7 days ago

    Fayetteville, AR, United States University of Arkansas Full time

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for...

  • Automotive Service Technician

    4 days ago

    Fayetteville, AR, United States Lewis Ford Full time

    Automotive Service Technician- Ford Fayetteville, AR Lewis Automotive Group is focused on creating an amazing work environment for our employees because we realize that employees are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks.  If you are looking for an...

  • Customer Service Associate

    2 weeks ago

    Fayetteville, AR, United States Arkansas Staffing Full time

    Customer Service Associate Starting hiring pay at: $12.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to...