MS ANALYST III

1 day ago

Tallahassee, FL, United States State of Florida Full time

Requisition No: 866203

Agency: Highway Safety and Motor Vehicle

Working Title: MS ANALYST III - 76002851

Pay Plan: Career Service

Position Number: 76002851

Salary: $50,336.04 Annually

Posting Closing Date: 12/22/2025

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

BUREAU OF COMMERCIAL VEHICLES AND DRIVER SERVICES (CVDS)

Career Service (CS) Opportunity

Internal Opportunity - FLHSMV Employees Only

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Heather Cunningham, (850) 617-2831

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

  • Paid Parental Leave
  • Annual and Sick Leave Package
  • Nine Paid Holidays
  • State Health and Life Insurance
  • Educational Benefits
  • Contributory Retirement Plan
To learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV

Duties and Responsibilities

This position will support the Bureau of Commercial Vehicle and Driver Services activities within the Division of Motorist Services. Under the direction of the Chief of Commercial Vehicle and Driver Services, the incumbent is responsible for being a liaison for the license plate agencies that issue International Registration Plan (IRP) credentials and managing the day-to-day bureau activities. This includes but is not limited to monitoring the license plate agencies for quality assurance, assisting with troubleshooting system issues, communicating with internal and external stakeholders. This position may assist with process improvement and governance activities within the Division of Motorist Services. This position is required to have a strategic focus and act as the primary liaison between the license plate agencies FLHSMV members, the tax collector community, and other stakeholders to manage related business endeavors.

Knowledge, Skills, and Abilities
  • Ability to understand the needs of the business and its strategic direction.
  • Ability to evaluate business processes.
  • Ability to understand and evaluate business requirements.
  • Ability to document business requirements.
  • Ability to consistently meet deadlines and deliver high-quality materials in a very fast-paced environment.
  • Ability to plan, prioritize work assignments and multi-task.
  • Ability to organize data into logical format for presentation in reports, documents and other materials.
  • Ability to facilitate small to large groups of people at various organizational levels for the purposes of planning, problem solving, or strategy development.
  • Skill in the use of Microsoft Word, Project, Excel, PowerPoint, SharePoint, and other documentation tools.
  • Must have demonstrated the ability to multitask.
  • Must possess the ability to establish and maintain effective working relationships with others.
  • Must be a proven leader with excellent customer service skills.
  • Must have strong analytical, and problem-solving skills.
Preferred Qualifications

Preference will be given to candidates with the following:
  • Experience in the International Registration Plan and International Fuel Tax Agreement.
  • Experience gathering and documenting business requirements.
  • Experience analyzing and mapping business processes.
  • Experience coordinating assignments requiring the collaboration of multiple individuals and/or cross-functional groups.
  • Experience using Microsoft Word, Excel, and PowerPoint.
General Information
  • The elements of the selection process may include a skill assessment and/or oral interview.
  • Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
  • FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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