Experience Center Technical Manager

2 days ago

Berkeley, MO, United States Clayco Full time
About Us
Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects.

The Role We Want You For
Clayco is hiring an Experience Center Technical Manager to serve as the operational owner of our flagship Experience Center. This position ensures the space operates at peak performance as a showcase for innovation, storytelling, and client engagement. This role owns the ecosystem of technology within the space, including large-scale LED displays, interactive systems, and automated studio capabilities; and serves as the accountable leader for reliability and creative activation. Beyond technical expertise, this role bridges the gap between complex AV infrastructure and the people using it, ensuring a seamless, concierge-level experience for executive leadership and high-value client visits.

The Specifics of the Role
  • Manage and optimize the Center's advanced display ecosystem, with a specific focus on direct-view LED walls, control systems, and interactive tools, conducting rigorous daily "flight checks" to ensure the space is always client-ready.
  • Oversee the automated production studio facilities, ensuring lighting, audio, and camera systems are calibrated and ready for diverse filming scenarios.
  • Partner with in-house digital learning, video creators, and content teams to configure the technical environment for podcasts, town halls, and video shoots, ensuring the technology supports the creative vision.
  • Provide high-touch technical support for high-visibility executive meetings, client presentations, and special events, including up to 20% travel for offsite initiatives.
  • Drive the evolution of the space by evaluating emerging technologies and maintaining a roadmap for hardware refreshes and new storytelling capabilities.
  • Administer digital content platforms and project selection systems, ensuring all displayed materials are accurate, up-to-date, and brand-compliant.
  • Train executives and staff on utilizing the space's technology and produce clear operational documentation for self-service tools.
  • Manage relationships with AV integrators and technology vendors to ensure timely updates, strict service levels, and successful project deployments.
Requirements
  • 5 - 8+ years in AV/IT operations, experience design, or digital media production required
  • Deep technical expertise in large-format LED display technology (installation, calibration, and maintenance) and enterprise AV control architectures.
  • Working knowledge of studio lighting, audio systems, camera framing, and design aesthetics with the ability to troubleshoot automated production systems.
  • Proven track record of working collaboratively alongside creatives (videographers, designers, etc.) to support content production.
  • Strong executive presence and communication skills with the ability to support C-Suite stakeholders and remain composed under pressure.
  • Ability to evaluate technical issues quickly and implement solutions in time-sensitive environments.
  • Highly motivated self-starter with excellent organizational, time, and self-management skills.
  • Ability to lift up to 50 lbs and comfortable working on ladders/lifts for equipment adjustment required
Some Things You Should Know
  • No other builder can offer the collaborative design-build approach that Clayco does.
  • We work on creative, complex, award-winning, high-profile jobs.
  • The pace is fast
Why Clayco?
  • 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal.
  • 2025 ENR Midwest - Midwest Contractor (#1).
  • 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5).
  • 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3).
  • 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3).
Benefits
  • Discretionary Annual Bonus: Subject to company and individual performance.
  • Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more
Compensation
  • The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

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