Dental Operations Manager

5 days ago

Greenville, SC, United States D4C DENTAL BRANDS, INC. Full time
Description

JOB SUMMARY:
At Ashby Park Pediatric Dentistry - Greenville the Dental Operations Manager is responsible for meeting financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes which result in patient satisfaction, patient retention, case acceptance, employee engagement, provider engagement, and financial performance. Responsible for practice operations systems and provides support to all functioning areas, including administrative support to the front and back office. This support is crucial to the delivery of the Company's mission of helping children achieve a lifetime of great oral health.

Requirements:

Dental Clinical Experience

Dental Management Experience

Xray Certification/Experience

Schedule: Monday - Friday 8a - 5p

EDUCATION/CREDENTIALS:
  • Bachelor's Degree in Business or related field, Master's preferred or equivalent work experience.
JOB RELATED EXPERIENCE:
  • Minimum 5 years progressive leadership and functional practice management experience.
  • Excellent communication, problem solving and leadership skills.
  • Coursework or on-the-job training in the fields of dentistry, business or training.
  • Strong healthcare management/customer service management and leadership skills a plus.
  • Experience leading a team, mentoring and coaching subordinates.
JOB-RELATED SKILLS/COMPETENCIES:
  • Ability to make good decisions within assigned scope of authority. Exceptional critical thinking skills.
  • Ability to effectively supervise, lead, develop, and coach staff.
  • Ability to control expenses. Strong business acumen.
  • Ability to support and effectively collaborate with other departments to achieve results.
  • Ability to plan ahead, and to prioritize and coordinate activities, services, schedules or programs.
  • Ability to plan, assess, communicate, and develop employee performance.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Manages office staff, provides problem-solving, decision making, planning, delegation, and conflict management when needed.
  • Build and maintain a positive office culture.
  • In coordination with RDO and Human Resources, select and orientate office staff.
  • Evaluate staff performance and submit performance reviews, Ensure 100% of staff complete required learning modules on time.
  • Conduct practice staff meetings on a regular basis.
  • Works with employees to facilitate complaints/concerns and resolve as needed.
  • Responsible for onboarding and training for new employees.
  • Implement office policies which establish best approaches which result in achievement of performance goals, including patient satisfaction, access, employee engagement, provider engagement, financial performance and successful growth.
  • Meets or exceeds annual NPS targets through implementation and sets action plans as needed.
  • Provide needed information to other departments, (i.e. Human Resources, Marketing, Finance, etc.) to support compliance with established policies.
  • Ensure that needed information and documentation is provided to support revenue cycle activities.
  • Act as an interdepartmental liaison between the practice and other departments and entities.
  • Responsible for reporting any safety-related incident in a timely fashion, including workers comp, through the appropriate tool; attends all safety-related training programs; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
  • Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
  • Monitors and ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
  • Completes all company mandatory modules and required job-specific training in the specified time frame.

  • Dental Operations Manager

    2 weeks ago

    Greenville, SC, United States D4C Dental Full time

    JOB SUMMARY: At Ashby Park Pediatric Dentistry - GreenvilletheDental Operations Manageris responsible for meeting financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes which result in patient satisfaction, patient retention, case acceptance,...

  • Dental Operations Manager

    2 weeks ago

    Greenville, SC, United States D4C Dental Full time

    JOB SUMMARY: At Ashby Park Pediatric Dentistry - GreenvilletheDental Operations Manageris responsible for meeting financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes which result in patient satisfaction, patient retention, case acceptance,...

  • Dental Operations Manager

    5 minutes ago

    Greenville, SC, United States D4C Dental Full time

    JOB SUMMARY: At Ashby Park Pediatric Dentistry - GreenvilletheDental Operations Manageris responsible for meeting financial performance and revenue growth goals while managing the operations of the practice and ensuring an excellent patient experience. Establishes systems and processes which result in patient satisfaction, patient retention, case acceptance,...

  • Practice Manager of Operations

    1 week ago

    Greenville, SC, United States Heartland Dental Full time

    Job Details Req ID: 110185 Supported Practice: Carolina Dental Group Category: Practice Manager of Operations Location: 132 Milestone Way, Greenville, SC 29615 Position Summary: Practice Manager of Operations Carolina Dental Group is looking for a Practice Manager of Operations to join our team! Why Heartland Dental? Heartland Dental believes that to...

  • Dental Assistant

    7 days ago

    Greenville, SC, United States Dental Dreams Full time

    Family Dental LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Assistants are a very key and integral part to dental healthcare operations and success. If you are someone who values the skills you have obtained as a certified and licensed Dental Assistant or Oral Radiology Technician, then...

  • Dental Assistant

    4 hours ago

    Greenville, SC, United States Dental Dreams Full time

    Family Dental LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Assistants are a very key and integral part to dental healthcare operations and success. If you are someone who values the skills you have obtained as a certified and licensed Dental Assistant or Oral Radiology Technician, then...

  • Part-time Dental Care Assistant

    1 week ago

    Greenville, SC, United States Creston Dental & Braces - a Benevis company Full time

    Join a Mission-Driven Team! At Benevis, we are dedicated to improving lives one smile at a time. Our commitment to creating over a million smiles each year stems from our belief in providing quality, affordable dental care to everyone. With over 3000 employees across a variety of roles, we foster a fun, compassionate environment where teamwork is key. If...

  • Dental Assistant

    2 weeks ago

    Greenville, SC, United States J Edward Staffing LLC Full time

    Requirements: Must be a certified Dental Assistant. Must be Rad certified Must be Infection Control certified. Must be CPR certified. Opportunity: Full-time, paid Dental Assistant position to assist a skilled Prosthodontist in all tasks related to dental implant and prosthetic procedures. Competitive compensation ($23-25/hour), based on level of...

  • Dental Assistant

    1 week ago

    Greenville, SC, United States J Edward Staffing LLC Full time

    Requirements: Must be a certified Dental Assistant. Must be Rad certified Must be Infection Control certified. Must be CPR certified. Opportunity: Full-time, paid Dental Assistant position to assist a skilled Prosthodontist in all tasks related to dental implant and prosthetic procedures. Competitive compensation ($23-25/hour), based on level of...

  • Dental Assistant

    7 minutes ago

    Greenville, SC, United States J Edward Staffing LLC Full time

    Requirements: Must be a certified Dental Assistant. Must be Rad certified Must be Infection Control certified. Must be CPR certified. Opportunity: Full-time, paid Dental Assistant position to assist a skilled Prosthodontist in all tasks related to dental implant and prosthetic procedures. Competitive compensation ($23-25/hour), based on level of...