HS/PRS Regional Supervisor

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you

Reporting to the Senior Assistant Director for Family Reunification, the HS/PRS Regional Supervisor will provide supervision to case management staff and supportive case management services to unaccompanied immigrant children released from federal custody. 

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, vision available the first day of employment,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Perform ongoing supervision of case management activities.
• Ensuring staff are providing services in compliance with ORR policies and procedures.
• Submit detailed and thorough documentation in compliance with LIRS policies and procedures.
• Utilize social work best practices for thorough assessments of the child's progress and services provided.
• Participate in ongoing supervision and conduct clinical supervision of assigned Case Managers.
• Inform the supervisor about trends, challenges, and successes in working with the population.
• Participate in LIRS trainings on cultural competence, service provision, and LIRS policies and procedures.
• Provide ongoing support to case management staff and ensure staff are in compliance with ORR, LIRS, and state policies and procedures.
• Oversee quality documentation submission by staff, in compliance with LIRS policies and procedures.
• Other duties as assigned.

QUALIFICATIONS

• Master's degree in social work, or other relevant degree or equivalent experience.
• Professional license or license eligible.
• At least three years of experience with child welfare programs.
• Experience providing administrative supervision and clinical supervision to case managers.
• Knowledge of community resources and ability to connect families to community services.
• Excellent clinical and crisis intervention skills.
• Excellent verbal and written communication skills.
• Critical assessment and analysis skills.
• Proficiency in Microsoft Office applications.
• Ability to travel to home visits and other service agencies to serve the client.
• Fluency in Spanish is required.
• Knowledge of and experience working with refugee or immigrant children preferred.
• Cross-cultural or international experience preferred.
• Commitment to Global Refuge's core mission and values and an ability to model those values in relationship with colleagues and partners.

SPECIAL POSITION REQUIREMENTS

• Up to 50% travel required.
• A valid driver's license is required.
• Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.