Plumbing Dispatcher
2 weeks ago
Willard is looking for a reliable and detail-oriented Plumbing Dispatcher to join our growing team This is an exciting opportunity to be a vital part of our daily operations - ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you
Why Join Our Team?
- Competitive pay with room to grow
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Life and Disability Insurance
- Paid Time Off (PTO) & Paid Holidays
- Ongoing training and career development
- A supportive, team-oriented company culture
- Answer and prioritize emergency and non-emergency service calls
- Schedule and dispatch service technicians for installations and repairs
- Maintain accurate customer records in our database
- Coordinate with field teams to troubleshoot service issues
- Ensure clear and timely communication between customers and technicians
- Play a critical role in keeping operations running smoothly and efficiently
- 2 years of experience in a call center, dispatch, or customer support role (required)
- Service Titan experience (required)
- Experience in plumbing dispatch (required)
- Sales experience (preferred)
- Strong communication and problem-solving skills
- Ability to multitask and thrive in a fast-paced environment
- Team player with a customer-first attitude
- Familiarity with dispatching or scheduling software is a plus
Location: Richland Hills, TX (in office)
Pay: $15.00 - $22.00 per hour
Job Type: Full-Time
Willard is an Equal Employment Opportunity Employer.
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