Multi Unit Manager/District Manager
2 days ago
BENEFITS:
- PTO/Sick Pay
- Health Insurance
- 401K
- Employee Assistant Program
- Pay Based on Experience
- Bonus Pay
- Paid Training
- Mileage/Gas Reimbursement
- Fun Atmosphere
Responsibilities Include:
• Able to perform all duties of restaurant team members and restaurant managers
• Ensure all restaurants in their portfolio are meeting Brand operational standards and food
safety standards
• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales
and profitability
• Understand local marketing area and competitor trends
• Establish sales and service goals with franchise owners and restaurant managers
• Provides great guest service and resolves issues
• Lead team meetings
• Deliver training to restaurant managers on a variety of topics including marketing windows
and LTOs and Brand initiatives
• Ensure that restaurants correctly execute new products and processes in a marketing
window
• Develop business plans for their portfolio and develop action plans with franchise owners.
• Drive a clear vision and clearly communicates to the team
• Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
• Recruit, hire, onboard and develop restaurant managers
• Plan, monitor, appraise and review restaurant employee performance
• Manage and coordinate the Restaurant Management team to support their restaurant
performance & execution
• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction
Education/Experience:
• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality
• College degree preferred
Key Competencies
• Strong analytical skills and business acumen
• Works well with others in a fun, fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and embrace change
• Guest focused
• Ability to train and develop a team
• Time management
• Problem solving
• Motivating others
Physical Demands/Working Conditions:
• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting packages
• Wearing a headset (if applicable)
• Working in a small space
• Requires travel between restaurants
Supplemental pay
- Bonus pay
- Other
- Flexible schedule
- Paid time off
- Health insurance
- 401(k)
- Paid training
- Employee discount
- Mileage reimbursement
- Other
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