Automotive Shop Foreman/Supervisor

2 weeks ago

Springfield, MA, United States National Ambulance Full time
Job Posting: Automotive Shop Foreman

National Ambulance is looking for a self-motivated and dedicated, experienced Automotive Shop Foreman to join our team Full-Time. Position requires a wide variety of technical skills. These skills include performing diagnostic & repair work on light to medium duty fleet vehicles, training and supervision of technicians. Successful candidate should be able to work productively with no supervision.

Position Overview: Automotive Shop Foreman

We are currently seeking a highly motivated Automotive Shop Foreman to help manage our daily service operations. Flexibility is a key component in the success of this role within our company. This is an exciting opportunity to be a part of a growing company that values professionalism and excellence.

Attributes:
  • Integrity
  • Honesty
  • Self-Motivated
  • Strong Organizational Skills
  • Able to Multitask
  • Willingness to Lead by Example
  • Excellent Analytical Skills
  • Ability to Learn & Mentor
  • Customer Service Driven
  • Excellent Peoples Skills
  • Strong Leadership Abilities
  • Detail-oriented
  • Time Management Skills
Responsibilities:
  • Support the Service Manager in overseeing the daily operations of the company, ensuring efficient and effective service delivery.
  • Assist in managing and coordinating the service team of technicians.
  • Assist in service advising and service writing.
  • Ensure a positive work environment and maximum productivity.
  • Provide exceptional customer service by greeting, assisting, and effectively communicating with customers regarding their service needs.
  • Collaborate with service manager to develop and implement training programs for service staff to enhance their technical skills and knowledge.
  • Monitor and enforce established departmental policies, procedures, and safety protocols to ensure compliance and a safe work environment.
  • Assist with resolving escalated customer concerns or complaints promptly and professionally.
  • Perform regular quality control inspections to ensure adherence to established service standards, identifying areas for improvement and implementing corrective actions.
  • Assist in managing the service department's budget, including monitoring expenses, analyzing financial reports, and recommending cost-saving measures.
  • Mentor service technicians and conduct diagnostic work.
  • Ensure accurate and timely completion of service records and other administrative tasks.
  • Stay updated on industry trends, technologies, and manufacturer-specific service procedures to provide expert advice and recommendation to customers and staff.
  • Troubleshooting fuel, ignition, and emissions control systems, using electronic testing equipment.
  • Testing electronic computer components in automobiles to ensure proper operation.
  • Work in a fast-paced environment, prioritize tasks, and meet deadlines.
Requirements:
  • Valid Driver's License
  • Automotive Repair Experience
  • Familiarity with manufacturer-specific service procedures and diagnostic tools
  • Proficient in P.C. skill, including Microsoft Word and Excel, and ability to navigate service management software.
  • Solid understanding of automotive service operations, including repair and maintenance processes, scheduling and billing procedures (preferred)
Benefits Include:
  • Competitive Pay
  • Health & Dental Insurance
  • Simple IRA with company match
  • Competitive Experience Based Pay
  • Paid Training Programs
  • Friendly Work Environment with Break Lounge
  • Paid Lunches
  • Comfortable Workstations
  • Personal Protective Equipment
  • Paid Time-Off
  • Company Uniforms
  • Yearly Performance Evaluations
How to Apply:
  • Option 1: apply via post
  • Option 2: email your resume to kirill@nationalambulance.net

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