Patient Advocate Intern

2 weeks ago

Orlando, FL, United States The Mesothelioma Center at Asbestos.com Full time

The Mesothelioma Center at Asbestos.com (https://www.asbestos.com), is the industry leader for patient advocacy, searching for a Patient Advocate Intern to work closely with experienced patient advocates to develop strong communication, research, and problem-solving skills while maintaining a compassionate and professional approach to patient support.

Key Responsibilities

  • Support experienced Patient Advocates in guiding patients to appropriate resources, including medical, financial, and legal assistance.
  • Make outbound calls and enter detailed notes in Salesforce to maintain accurate records.
  • Learn to document patient interactions accurately in internal systems while maintaining confidentiality.
  • Develop knowledge of industry regulations, patient rights, and available support programs.
  • Participate in ongoing training sessions to build expertise in patient advocacy.
  • Assist with outreach marketing and PR efforts, including managing LinkedIn profiles.
  • Support the management team with routine operational tasks such as follow-up emails, spreadsheet management, and lead validation as directed.
  • Participate in special projects or process improvement assignments as needed.
  • Meet or exceed daily call attempt and response rate goals.
  • Seek out new ways to improve lead follow-up.

Qualifications & Experience

  • Currently enrolled in or recently graduated from a degree program related to healthcare, administration, business, or similar fields.
  • Strong attention to detail, positive attitude, and willingness to learn.
  • Proficiency with Microsoft Office and willingness to learn technology platforms such as Salesforce.
  • Excellent communication skills and a proactive, solution-oriented mindset.
  • Agility and adaptability in a fast-paced environment.
  • Professional and adept, with the ability to embrace technology and automation.
  • Ability to problem-solve, prioritize, and analyze tasks.
  • Adept at taking direction and applying it with accuracy and innovation.
  • Culture champion
    • An individual who exemplifies our core values and cultural values, like honesty, trust, having a good work ethic and pursuit of continuous self-improvement. These are demonstrated through expertise professionalism, autonomy and mentorship when approaching the responsibilities assigned below and in interactions with others.
    • A patient and strategic thinker with the keen ability to prioritize and focus.

Internship Benefits

  • Work within a mission-driven, collaborative, supportive team focused on making a positive social impact.
  • Enjoy a collaborative and supportive work environment.
  • The internship is part-time, no more than 29 hours per week, runs for 4 months and pays $14.00 per hour.
  • Flexible to accommodate academic or personal obligations.
  • Remote or hybrid arrangements available as needed.
  • Ideal for students, recent graduates, or someone making a career change that is interested in hands-on healthcare experience.
  • Opportunity to gain healthcare industry experience in patient advocacy.
  • Direct mentorship and professional development in operations, marketing, and technology platforms.

If you are passionate about patient advocacy and want to make a difference in the lives of those affected by asbestos-related diseases, we encourage you to apply

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