Onboarding Specialist

Who We Are:

Freebee is a company that provides on-demand, door to door eco-friendly transportation services using 100% electric and emission-free vehicles. Partnerships with local businesses, advertisers, and municipalities subsidize the cost of the rides, so when we say "free rides" we mean it.

This is an exciting time to join Freebee as we revolutionize the transportation industry, while taking great pride in knowing that the work we do helps the communities we serve.

Passion, commitment, drive and the entrepreneurial spirit are what fuels us at Freebee, and that's what we're looking for in every applicant. If that's you, we'd like to talk.

Job Overview:

We are looking for a highly organized and detail-focused Onboarding Specialist to join our People Operations team. This role will provide essential support in all aspects of the employee lifecycle, including onboarding, new hire orientation, and compliance, while ensuring accurate documentation and efficient recordkeeping. You will be responsible for ensuring that every new team member is guided smoothly through their first steps with the organization, helping create a consistent and positive onboarding experience. If you excel at coordination, communication, and administrative work, we'd love to hear from you.

Key Responsibilities:

• Onboarding Management: Facilitate the onboarding process for new hires, ensuring all necessary paperwork, documentation, and system access are completed in a timely and efficient manner.
• Communication with New Hires: Maintain constant communication with new hires via email, phone call, and text to provide updates, answer questions, and ensure a seamless transition into the company.
• New Hire Orientation: Coordinate new hire orientation sessions, providing new employees with a smooth and engaging introduction to the company culture, policies, and benefits.
• Pre-Employment Verification: Manage pre-employment activities such as verification of driving records, driver's licenses, background checks, and scheduling of pre-hire FDOT exams.
• Compliance: Ensure adherence to all HR-related legal and regulatory requirements, maintaining up-to-date knowledge of labor laws and company policies.
• Documentation and Recordkeeping: Maintain accurate and organized employee records in compliance with company policies and legal requirements.
• I-9 and E-Verify: Administer I-9 documentation and E-Verify processes for all new hires, ensuring compliance with federal regulations.
• Technology Systems Management: Support onboarding workflows within platforms such as GoCo, JazzHR, ClickUp, or other HRIS/Task Management tools.
• Scheduling & Coordination: Collaborate closely with the People Operations department (including Recruiting, Scheduling, and Zone Managers) to ensure timely start dates, smooth onboarding workflows, and proactive communication across teams.
• Candidate Experience: Ensure every new hire receives a positive, professional, and organized onboarding experience from offer acceptance through their first day.
• Issue Resolution: Troubleshoot common questions from new hires regarding paperwork, requirements, start dates, pay setup, uniforms, etc.

Qualifications:

• A Bachelor's Degree in Human Resources or an administrative related field is preferred.
• Proven experience in an administrative role, preferably in a fast-paced environment.
• Exceptional organizational skills with the ability to manage multiple tasks and deadlines.
• Strong communication skills, both written and verbal.
• Detail-oriented and able to handle confidential information with discretion.
• Ability to work collaboratively with all levels of staff and management.
• Bilingual is preferred.

Pay: $45,000 Annually

Why Join us?

• Significant opportunities for career growth and advancement within a dynamic, rapidly expanding company.
• Comprehensive health benefits package to support your well-being.
• 401(k) retirement savings plan to help you invest in your future.
• Generous paid time off to promote work-life balance.
• Opportunities for travel to service various regions and engage with diverse communities.
• A collaborative and engaging work environment with a start-up culture that fosters independence and creativity.

At Freebee, we celebrate diversity. We're proud to be an equal opportunity workplace and we will never discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other relevant or protected characteristics as protected by law. Furthermore, Freebee is committed to providing equal employment opportunities to all individuals, regardless of disability status. We strive to create an inclusive and accessible work environment for all employees, applicants, and customers. If you have a disability and require reasonable accommodations to participate in the job application process, please contact our Human Resources team at [email protected]. We will work with you to ensure you have an equal opportunity to apply for any position within our organization.

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