Dental Front Office Assistant
2 weeks ago
Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year.
JOB PURPOSE:
The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible.
ESSENTIAL FUNCTIONS:
- Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily
- Ensure patients are comfortable while in the office
- Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing
- Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable)
- Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier
- Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances
- Inventory and order office supplies and forms as instructed
- Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers
- Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office
- Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly
- Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department
- Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed
- May perform chair-side assisting as needed
- Perform miscellaneous job-related duties as assigned
- Minimal travel may be required for training and/or continuing education purposes
- Other duties as assigned
- Must have 2 - 5 years' experience working in a dental office (including patient scheduling)
- Strong organization skills
- Ability to work in a high volume, fast paced environment
- Ability to multi-task
- Leadership skills/experience
- Dentrix experience preferred
- CareCredit experience preferred
- Experience (or formal training) consisting of chair-side assisting with oral surgery preferred for training purposes
-
Dental Assistant
4 days ago
Spokane, WA, United States Specialized Dental Partners Full timeOverview Dental Assistant Access Endodontics Our endodontic practice is dedicated to saving natural teeth with advanced technology and gentle, precise care. We create a calm, supportive environment where patients feel comfortable and confident throughout their treatment. We are seeking a compassionate and skilled Dental Assistant to join our dedicated team....
-
Dental Assistant
1 week ago
Spokane, WA, United States Specialized Dental Partners Full timeOverview Dental Assistant Access Endodontics Our endodontic practice is dedicated to saving natural teeth with advanced technology and gentle, precise care. We create a calm, supportive environment where patients feel comfortable and confident throughout their treatment. We are seeking a compassionate and skilled Dental Assistant to join our dedicated team....
-
Dental Assistant
5 days ago
Spokane, WA, United States Specialized Dental Partners Full timeOverview Dental Assistant Access Endodontics Our endodontic practice is dedicated to saving natural teeth with advanced technology and gentle, precise care. We create a calm, supportive environment where patients feel comfortable and confident throughout their treatment. We are seeking a compassionate and skilled Dental Assistant to join our dedicated team....
-
Dental Assistant
6 days ago
Spokane, WA, United States Aspen Dental Full timeDental Assistant At Aspen Dental, we put you first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Assistant, you will have the...
-
Dental Assistant
1 week ago
Spokane, WA, United States Aspen Dental Full timeDental Assistant At Aspen Dental, we put you first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Assistant, you will have the...
-
Dental Assistant
3 days ago
Spokane, WA, United States Aspen Dental Full timeDental Assistant At Aspen Dental, we put you first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Assistant, you will have the...
-
Dental Assistant
2 days ago
Spokane, WA, United States Aspen Dental Full timeAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Assistant , you will have the opportunity to give...
-
Dental Assistant
2 days ago
Spokane, WA, United States Aspen Dental Full timeAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Assistant , you will have the opportunity to give...
-
Dental Assistant
2 days ago
Spokane Valley, WA, United States Heartland Dental Full timeMillwood Family Dental is looking for a part-time Dental Assistant to join our team! Req ID: 110540 Supported Practice: Millwood Family Dental Category: Dental Assistant Location: 3018 N Argonne Rd, Millwood, WA 99212 Years of Experience: No Experience Required (open to experience or new grad) Salary: $18.00 - $34.69 per hour This is where patients come...
-
Dental Assistant
4 days ago
Spokane Valley, WA, United States Heartland Dental Full timeMillwood Family Dental is looking for a part-time Dental Assistant to join our team! Req ID: 110540 Supported Practice: Millwood Family Dental Category: Dental Assistant Location: 3018 N Argonne Rd, Millwood, WA 99212 Years of Experience: No Experience Required (open to experience or new grad) Salary: $18.00 - $34.69 per hour This is where patients come...
