Lead Software Engineer

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is seeking a highly skilled Lead Software Engineer to join our Enterprise Billing space, specifically supporting the Post Billing team. In this role, you will collaborate with team Architects, Product Owners, and Developers to ensure billing solutions are developed accurately and on time. You will play a key part in launching new products, integrating them into our billing ecosystem, and ensuring seamless post-billing operations. Additionally, you will contribute to strategic initiatives such as migrating legacy billing systems to the Azure cloud, modernizing infrastructure, and optimizing performance for scalability. The role also includes supporting production environments, troubleshooting critical issues, and deploying emergency patches to maintain system reliability and uptime. The ideal candidate is an initiative-taker who can quickly understand complex applications, propose innovative solutions, and drive implementation across both development and operational efforts.

Location

This role is designated as a fully remote position within the United States.

The Main Responsibilities

• Collaborate with developers, testers, and product owners to design, develop, test, and support new software features and enhancements for billing systems.

• Design and implement scalable technical solutions to support new product launches and ensure continuity of billing operations.

• Collaborate with cross-functional teams to analyze business needs and translate them into clear, actionable technical requirements.

• Develop into and serve as a subject matter expert (SME) for billing applications, processes, and system integrations.

• Develop and maintain automated tests, including test case creation and implementation of testing frameworks to ensure software quality.

• Write unit tests, troubleshoot integration issues, and deploy emergency patches to resolve critical billing system incidents. Deliver high-performance systems that meet or exceed defined Service Level Agreements (SLAs) for performance and reliability.

• Manage multiple development tasks and projects simultaneously, prioritizing effectively to meet deadlines and business needs. Contribute to cloud migration and modernization efforts for billing applications, with a focus on scalability and maintainability.

What We Look For in a Candidate

Required Qualifications:

• 6+ years of experience with a bachelor's degree or equivalent education and experience (Computer Science or similar preferred); 4+ years with a master's degree.

• Strong understanding of software development methodologies, coding standards, and best practices.

• Hands-on experience with Agile methodologies, including sprint planning, backlog grooming, daily standups, and retrospectives.

• 5+ years of development experience with programming languages such as C# and SQL. Proficient in web development using ASP.NET Core, Angular, and Blazor.

• Skilled in relational database management (MSSQL, Oracle), including writing complex queries, stored procedures, and designing database objects.

• Familiar with structured data formats such as XSD, XML, JSON, and YAML.

• Experience with version control systems like TFS, Git, or SVN. Proficient in designing and consuming RESTful APIs.

Preferred Qualifications:

• Understanding of security best practices in application and data development.

• Experience building scalable, high-performance systems for processing large volumes of data.

• Self-motivated, detail-oriented, and highly organized, with a strong sense of ownership.

• Quick to learn and adapt to new technologies and tools. Excellent problem-solving, time management, and communication skills (both written and verbal).

• Exposure to cloud platforms, especially Microsoft Azure, is highly desirable.

• Experience with DevOps practices and CI/CD pipelines is a plus.

• Experience in the telecommunications industry is a plus.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits (https://jobs.lumen.com/global/en/benefits-statement)

• Bonus Structure

#LI-Remote

#LI-VK1

Requisition #: 340922

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.