Director of TRIO Student Support Services

Salary: $87,000.00 - $92,000.00 Annually
Location : 3000 NE 4th Street Renton, WA
Job Type: Exempt
Job Number: 25-E0015
Department: Diversity, Equity and Inclusion
Opening Date: 11/14/2025
Closing Date: 12/14/2025 11:59 PM Pacific

Position
Are you passionate about supporting student success? Renton Technical College is seeking a Director of TRIO Student Support Services (SSS). The Director will provide leadership and oversight for Renton Technical College's federally funded TRIO SSS Program. This position is responsible for ensuring the program's full compliance with U.S. Department of Education regulations, managing daily operations, supervising professional and student staff, coordinating delivery of comprehensive academic and student support services, and achieving the program's annual objectives for student retention, academic standing, graduation, and transfer.

This is a full-time, and exempt position reporting to the Executive Director of Diversity, Equity and Inclusion and is housed within the Division of Diversity, Equity, and Inclusion (DEI). The Director will collaborate across all college departments to advance RTC's Be the Place Strategic Equity Plan and commitment to student success for first-generation, low-income students, and students with disabilities. The Director will oversee the TRIO budget, in the amount $1.36 million. This position is grant funded and is contingent upon sustained grant funding. The salary range for this position is $87,000 - $92,000 annually. The priority application date is December 14, 2025.
Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings.
Key Responsibilities / Essential Functions Include

• Provide overall direction, leadership, and administration of the TRIO Student Support Services (SSS) Program.
• Ensure compliance with federal TRIO regulations (34 CFR 646) and institutional policies.
• Supervise, train, and evaluate SSS staff, tutors, and student employees.
• Develop and manage the SSS annual budget in collaboration with the Grants Office and Business Office; ensure expenditures align with federal and institutional guidelines.
• Oversee recruitment, eligibility determination, selection, and retention of 140 SSS participants annually.
• Plan, implement, and assess student success initiatives aligned with the college's Be the Place Strategic Equity Plan.
• Lead program implementation of tutoring, academic success, and financial literacy services to promote persistence and completion.
• Develop and monitor individualized student success plans.
• Coordinate transfer preparation activities including university visits, application workshops, and financial aid guidance.
• Collect, analyze, and report participant data for the annual performance report (APR) submitted to the U.S. Department of Education.
• Partner with Financial Aid, Disability Resource Services, Workforce Education, Advising, Student Life and other departments to connect students with wrap-around support services.
• Actively participate in the College's Shared Governance structure, contributing to institutional decision-making and advancing equity-centered initiatives.
• Serve as the primary liaison between the SSS program and institutional departments, community agencies, and other TRIO programs.
• Utilize institutional research data to evaluate outcomes and continuously improve program services.
• Represent SSS and the Division of DEI on college committees and working groups related to student success, retention, and equity.
• Maintain confidentiality of student records and ensure compliance with FERPA and other applicable regulations.
• Communicate professionally and effectively, both orally and in writing, with college employees, departments and outside agencies.
• Perform other related projects and assignments as assigned.

Required Knowledge, Skills and Abilities

• Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment.
• Master's degree in Education, Counseling, Student Affairs, Psychology, Social Work, or a closely related field.
• Three years of progressively responsible experience managing TRIO or similar federal, state, or institutionally funded student success programs.
• Knowledge of TRIO SSS program regulations, allowable costs, and compliance requirements.
• Strong understanding of issues impacting underrepresented, first-generation, and low-income college students. Committment to serve diverse student populations.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and community partners. Skilled with interpersonal communications, conflict resolution and organizational management.
• Demonstrated ability to work as part of a collaborative team supporting the college's mission, vision, and shared governance processes. Exceptional ability to provide strong leadership with ethics and integrity.
• Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic.
• Proficiency in program evaluation, data collection, and federal reporting systems.
• Strong organizational, project management, and time management skills.
• Ability to effectively communicate, including experience with report writing and data analysis.
• Demonstrated experience supervising professional staff and managing program budgets.
• Experience in grant management, program compliance, evaluation, and outcomes reporting.
• Proficiency in using student case management or tracking systems to monitor quarterly progress and interventions.
• Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy.
• Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese).

WORKING CONDITIONS:
Working hours are generally aligned to business hours, Monday - Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits.
Terms of Employment
In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students.

The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required.

For questions regarding this position contact recruiting@rtc.edu

EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 (425)235-7873,

Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: For information on how to access the RTC Daily Crime Log follow this link:

We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC's work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here.

Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.
2025 Employee Benefits Summary

Coverage begins the first day of the month following the date of hire. If the date of hire is the first working day of the month, coverage begins immediately. Spouse or same-sex domestic partner, and dependent children are eligible for coverage. Eligible employees at Renton Technical College (RTC) receive a generous benefits package in addition to their paycheck, including:

Medical Insurance
Employees pay a portion of their medical care cost through payroll deduction. The employee premium is based on the choice of plan and coverage for lawful spouses, same-sex domestic partners, and dependent children. more information can be found by visiting www.hca.wa.gov/pebb
2025 Employee Monthly Contribution by Family Tier
PEBB medical Plans

Employee

Employee & Spouse

Employee & Child(ren)

Employee & Family

Kaiser Permanente NW Classic

$189

$378

$331

$520

Kaiser Permanente NW CDHP

$37

$74

$65

$102

Kaiser Permanente WA Classic

$128

$256

$224

$352

Kaiser Permanente WA CDHP

$25

$50

$44

$69

Kaiser Permanente WA Sound Choice

$73

$146

$128

$201

Kaiser Permanente WA Value

$119

$238

$208

$327

UMP Classic

$133

$266

$233

$366

UMP Select

$83

$166

$145

$228

UMP CDHP

$46

$92

$81

$127

UMP Plus-PSHVN

$158

$316

$277

$435

UMP Plus-UW Medicine (ACN)

$158

$316

$277

$435
Dental Coverage

Renton Technical College provides dental coverage at no monthly premium cost to the employee. Benefit eligible employees have 3 dental plans to choose from. Options include:

• Uniform Dental Plan (Preferred Provider Organization -PPO plan) Administered by Washington Dental Service(WDS)
• DeltaCare (Managed CarePlan) Administered by Washington Dental Service (WDS)
• Willamette Dental (Managed CarePlan) Administered by WillametteDental

Vision
Renton Technical College provides vision coverage at no monthly premium cost to the employee. Benefit eligible employees have 3 vision plans to choose from. Coverage for care services and Hardware (glasses, contact lenses, etc.) vary by plan. Options include:

• Davis Vision by MetLife
• EyeMed
• MetLife Vision

Waiving Medical Coverage
If you have other medical insurance, you can choose to waive medical coverage for yourself or anyfamily member. If you have existing coverage through your spouse or domestic partner, please contact the plan directly to see how they will coordinatebenefits.

If waiving medical coverage, the employee will still be covered under the dental and vision insurance plan at no monthly premium cost.

Flexible Spending Arrangement (FSA& LPFSA) & Dependent Care Assistance Program (DCAP)
The FSA, LFA and DCAP plans are offered by the College and the State of Washington. FSA is a PEBB sponsored benefit program that allows you to use pre-tax money in a calendar year to pay for certain out-of-pocket medical expenses and/or Childcare expenses.

An FSA can save you 25 - 40% on your eligible expenses. Both plans are offered as payroll deductions.

Annual contributions in 2025 for Flexible Spending Arrangements can be between a minimum of $120 to maximum of $3,200. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employees, spouse, or their IRS eligible dependents.

Annual contributions in 2025 for the Limited Purpose Flexible Spending Arrangement can be between a minimum of $120 to maximum of $3,200. As a "use it or lose it" IRC governed plan, medical expense reimbursements can be requested for employee, spouse, or their IRS eligible dependents. Limited Purpose FSA is for employees enrolled in CDHP plans with HSA. Funds can only be used for dental and vision expenses only.

Dependent Care FSA (DCAP) allows you to save on child or elder care expenses. (e.g., babysitting, daycare, in-home care for an older dependent inept of self-care). Annual contribution is $5,000 for a Single person or Married couple filing a joint tax return. Contribution of $2,500 for each married participant filing separate tax returns.

Life-Insurance
Permanent employees, lawful spouse, qualified same-sex domestic partner and dependent children under 26 years of age are eligible to enroll in life Insurance. Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

• Basic Coverage: $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer provided at no cost to theemployee.
• Supplemental Life Coverage(s): Supplemental term insurance coverage for employee, lawful spouse, qualified same-sex domestic partner and family is available in$10,000 increments from $10,000 up to $100,000, at additional cost to the employee.
• Supplemental AD&D Coverage: Voluntary Accidental Death and Dismemberment for employee, lawful spouse, qualified same-sex domestic partner and family is available at additional cost to employee.

Life Insurance Evidence of Insurability may be required for certain supplemental coverage amounts.
Long-Term Disability (Two Plans offered)

• Basic Plan: Employer provided and at no cost to the employee. It Provides 60% of the first $400 pre-disability monthly earnings, reduced by any deductible income. The maximum benefit $240 per month; the minimum benefit $100 per month. Benefits begin after 90 days of disability or the period of accumulated sick leave, whichever islonger.
• 2 Optional Plans: 60% and 50% of pre-disability monthly earnings, reduced by any deductible income, and is available at additional cost to employee. Maximum benefit for 60% plan is $10,000 per month and $8,333 per month for the 50% plan. Premium for the optional plans is determined by employee type and waiting periodselected.

Retirement Options(Tax Deferred Retirement Plans)

PERS Plan 2: defined benefit plan for classified staff

• Employee Contribution: 5.38% of gross salary
• Employer Contribution: 5.58% of gross salary

PERS Plan 3: defined benefit & employee defined contribution for classified staff, Administrators, and Exempt employees.

• Employee Contribution: Varies from 5% to 15%
• Employer Contribution: 5.58% of gross salary

TRS Plan 2: defined benefit & employee defined contribution for Faculty

• Employee Contribution: 8.06% of gross salary
• Employer Contribution: 9.86% of gross salary

TRS Plan 3: defined benefit & employee defined contribution for Faculty

• Employee Contribution: Varies from 5% to 15% of gross salary
• Employer Contribution: 9.86% of gross salary

TIAA-CREF: defined contribution plan for Faculty, Administrators, and Exempt employees

• Employee Contribution: Under 35: 5% of gross salary; 35-49: 7.5% of gross salary; 50 & over: 10% of gross salary

*Employee and Employer contributions to applicable retirement plans are mandatory for benefit eligible employees. The amount of the deduction and contribution are dependent upon the retirement plan chosen and may vary by current contribution rates in effect.

Supplemental Retirement & Deferred Compensation Plan
Supplemental Retirement Plan: In addition to regular matched retirement, employee can voluntarily participate in a 403(b) plan and set aside a portion of their income in Pre-Tax Elective Deferral or an After-Tax (Roth) Elective Deferral. Agreements and amounts can be changed at any time.

Deferred Compensation Plan: The State of Washington 457 plan permits employee to set aside additional pre-tax earnings for retirement savings. Certain tax regulations allow employees to participate in one or both supplemental 403(b) plans and State of Washington's 457 deferred compensation plan.

Contributions to a 403(b) or 457 plan are funded solely by the employee.

Credit Classes (Reduced Classes)
Faculty employed at 50% or more and permanent classified, exempt, or administrative staff may take almost any credit class on a space-available basis if requirements and prerequisites have been met. To get the reduced tuition rate, the employee may not register until the date listed in the enrollment calendar (usually the third day of the quarter). Hourly and probationary employees are not eligible for this reduced tuition.

Auto and Home Insurance - Liberty Mutual
PEBB members may receive a discount of up to 12 percent off Liberty Mutual's auto insurance rates and up to 5 percent off Liberty Mutual's home insurance rates. In addition to the discount, Liberty Mutual also offers:

• Discounts: based on your driving record, age, auto safety features, andmore.
• A 12-month rate guarantee on their competitiverates.
• Convenient payment options including automatic payroll deduction, electronic funds transfer, or direct billing athome.
• Prompt claims service with access to localrepresentatives.

Credit Unions
Eligible employees may join one of two credit unions. Both offer member services that include payroll direct deposit, automatic bill pays, savings and checking accounts, overdraft protection, personal lines of credit and low interest loans.

Home Street
As an RTC employee you are eligible for exclusive homeownership benefits with the Hometown Home Loan Program offered through Home Street Bank. With this benefits package, you have access to vital homeownership resources.
Washington 529 Education Saving Plans

The GET program is Washington's 529 prepaid college tuition plan that helps families with young children save for future higher education expenses. The State of Washington guarantees that the value of your account will keep pace with the cost of college tuition, no matter how much it changes in the future. More information can be found at
Paid Holidays

Eligible employees will be paid for up to twelve (12) of the following holidays:

• LaborDay
• Veteran'sDay
• ThanksgivingDay
• The day after ThanksgivingDay
• ChristmasDay
• New Year'sDay
• The legally designated day for Martin Luther King Jr'sbirthday
• June Teenth
• Presidents'Day
• MemorialDay
• IndependenceDay
• Personal Holiday (1day)

Leave

Employees accrue vacation (16.67 hour per month for exempt employees), sick (8 hours per month), and personal leave based on their classification (8 hours per year for exempt employees). To determine the accrual rate, refer to the appropriate contract or collective bargaining agreement.

Paid Family Medical Leave (PFML):
This benefit offers partially paid leave to care for yourself or a loved one in times of serious illness or injury; to bond with a new child joining your home through birth, adoption or foster placement; and for certain military-connected events if you have a family member in active-duty service.

Under the PFML program, the Employment Security Department (ESD) will replace up to 90% of an eligible employee's typical weekly wage (up to $1,000 per week). To learn more about this benefit, please visit the ESD PFML website at

Resources:
Health Benefits / Plan Comparisons / Plan Contact Information:
Retirement Programs:

• State Board Retirement:
• State Board Retirement Plan (SBRP)/TIAA-CREF:
• Washington State Department of Retirement Systems:

Renton Technical College Benefits Office:
Soha Qassis - Benefits Manager Phone: 425-235-7861
01

Do you have a Master's degree in Education, Counseling, Student Affairs, Psychology, Social Work, or a closely related field?

• Yes
• No

02

Do you have three years of progressively responsible experience managing TRIO or similar federal, state, or institutionally funded student success programs?

• Yes
• No

03

Did you complete all of the work history and education fields within the online application? Did you upload your cover letter and resume / CV? If you did not complete these fields or attach these required documents, your application will not be considered for further screening.

• Yes
• No

Required Question

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