Epic Analyst I

Salary : $77,979.20 - $104,790.40 Annually
Location : Colton, CA
Job Type: Full-time
Job Number: 25-01610-02
Department: Arrowhead Regional Medical Center
Opening Date: 10/04/2025
Closing Date: 12/1/2025 5:00 PM Pacific

The Job
Arrowhead Regional Medical Center is looking for Certified Epic Analyst to join the Epic Team ***HIRING EVENT IS SCHEDULED FOR THE FIRST WEEK OF JANUARY***
- Please apply by December 1, 2025, to be considered -
Epic Analyst I is an entry-level, trainee position designed for individuals interested in developing expertise in healthcare IT. In this role, you will receive training and guidance from experienced analysts to learn how to support and configure Epic applications. This position provides hands-on experience to build knowledge of system workflows, processes, and how technology supports safe and efficient healthcare operations. Epic Analyst I assist with system setup, testing, and troubleshooting while gaining exposure to Epic tools and best practices. This role is ideal for candidates who are interested in combining their background with technical skills to build a career in healthcare IT. Epic Analyst I will work under training conditions while acquiring the necessary skills, knowledge, and certification to qualify for promotion to Epic Analyst II. Interviews are by invitation only and applications must be submitted by December 1, 2025, at 5 PM

For more detailed information, refer to the Epic Analyst I job description.
We are also accepting applications forwhich require separate applications. Applicants are encouraged to apply for any level as appropriate.
Epic certification must be obtained and maintained in one or more of the following modules:

EpicCare Inpatient ClinDoc Analyst

Epic Cadence Analyst

EpicCare Orders Analyst

Epic Grand Central Analyst

EpicCare ASAP Analyst (Emergency Department)

Epic Business Intelligence Developer-Revenue Cycle

EpicCare Willow Analyst (Inpatient Pharmacy)

Epic Business Intelligence Developer-Clinical

EpicCare Radiant Analyst (Radiology Information System)

Epic MyChart Analyst

EpicCare Beaker & Anatomic Pathology Analyst (Lab and AP System)

Epic HIM-ROI Analyst

EpicCare Ambulatory Analyst

Epic Security Coordinator
ARROWHEAD REGIONAL MEDICAL CENTER

Located on a beautiful 70-acre campus in Colton, California (50 miles east of Los Angeles), Arrowhead Regional Medical Center (ARMC) is a state-of-the-art, public/nonprofit, 456-bed, university affiliated teaching hospital licensed by the State of California Department of Public Health and accredited by The Joint Commission. The hospital houses a regional burn center serving four counties (San Bernardino, Riverside, Mono and Inyo), a comprehensive stroke center, level I trauma center and a freestanding in-patient behavioral health center. Additionally, ARMC operates five community-based, primary care clinics and over 40 specialty care outpatient services. ARMC is the primary teaching hospital for the adjacently located California University of Science and Medicine (CUSM), the Inland Empire's newest medical school.
EXCELLENT BENEFITS & RETIREMENT

To review job- specific benefits, refer to:

Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants selected for these positions must pass a physical, background investigation and verification of employment history and education.

Certification: Incumbents must possess and maintain Epic certification in their assigned module. Some positions may require incumbents to obtain and maintain additional vendor specific certifications on the applications supported. Additional Epic certifications must be obtained within six (6) months of notification from a supervisor and/or management team. The Clinical Informatics Department reserves its right to extend beyond six (6) months if the core training class schedule falls outside of this period. If certification is not obtained after six (6) months of notification or the dedicated extended time allowance, the incumbent's employment will be terminated.

On-Call: Incumbents may be placed "On-Call" for nights,weekends and holidays depending on the certified module.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements
Candidates must meet both the following Education and Experience requirements:
EDUCATION
An Associate's Degree in Information Technology, Healthcare Informatics, Business Administration, or a closely related field.
EXPERIENCETwo (2) years of experience working in healthcare setting utilizing health information systems which includes front or back-office support, or Information Technology (IT) system support.
Desired Qualifications
The ideal candidate will have experience working with Epic or similar electronic health record system for an acute care hospital or a large healthcare setting.
Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible. Do not refer to a resume as it will not be reviewed
Application Procedure: Applications will be accepted until a sufficient number have been received. This recruitment may close at any time, so it is to your advantage to apply as soon as possible To receive priority consideration for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire as soon as possible. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your GovernmentJobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records.
If you require technical assistance, follow this link to review the Government Jobs online applicationguide, or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the computer or browser used to submit the application.
EEO/ADA: San Bernardino County is anEqual Employment Opportunity (EEO)and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

ADA Accommodation: If you have a disability and require accommodations in the testing process, submit theSpecial Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. For information and instructions to request Veteran's Preference points, please refer to the. Veterans' Preference Information (Download PDF).
For more important details, review the Applicant Information and County Employment Process
Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate * for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.

*Retirement benefits subject to change.
01

Instructions: The information on this application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. It is to your benefit to write detailed responses to each question in order to ensure qualifications are properly considered. Experience listed in this questionnaire must be fully detailed in the work experience section of your application. Do not refer to resume.

• I have read and understand the above statement.

02

Check the box (es) in which you have experience:

• Care Assistant
• Clinic Assistant
• Dental Assistant
• Emergency Room Technician
• Lab Assistant
• Licensed Vocational Nurse
• Psych Tech
• PhlebotomistPT/OT Assistant
• Radiologic Technician
• SP Procedures Technician
• Ultrasound Technician
• N/A

03

Front/Back Office Experience: Describe your experience working in a hospital or medical facility front of back office. This experience must be listed in your employment history, if no experience, indicate N/A.
04

Do you possess a Pharmacy Technician license?

• Yes
• No

05

Do you currently have a Willow module Epic Certification?

• Yes
• No

06

Check the box for the module in which you are certified.

• EpicCare Inpatient ClinDoc Analyst
• EpicCare Stork Analyst (Labor & Delivery)
• EpicCare Orders Analyst
• EpicCare ASAP Analyst (Emergency Department)
• EpicCare Optime/Anesthesia Analyst (Perioperative and Anesthesia Services)
• EpicCare Willow Analyst (Inpatient Pharmacy)
• EpicCare Radiant Analyst (Radiology Information System)
• EpicCare Cupid Analyst (Cardiology Information System)
• EpicCare Beaker & Anatomic Pathology Analyst (Lab and AP System)
• EpicCare Ambulatory Analyst
• Epic Beacon Analyst
• Epic Cadence Analyst
• Epic Grand Central Analyst
• Epic Resolute Hospital Billing Analyst
• Epic Resolute Hospital Billing Claims and Remittance Analyst
• Epic Resolute Professional Billing Analyst
• Epic Resolute Professional Billing Claims and Remittance Analyst
• Epic Healthy Planet Analyst
• Epic Business Intelligence Developer-Revenue Cycle
• Epic Business Intelligence Developer-Clinical
• Epic MyChart Analyst
• Epic HIM-ROI Analyst
• Epic Security Coordinator
• Integration Developer
• None of the above

07

Check the box(es) in the areas you would like to be considered for.

• EpicCare Inpatient ClinDoc Analyst
• EpicCare Orders Analyst
• EpicCare ASAP Analyst (Emergency Department)
• EpicCare Willow Analyst (Inpatient Pharmacy)
• EpicCare Radiant Analyst (Radiology Information System)
• EpicCare Beaker & Anatomic Pathology Analyst (Lab abd AP System)
• EpicCare Ambulatory Analyst
• Epic Cadence Analyst
• Epic Grand Central Analyst
• Epic Business Intelligence Developer-Revenue Cycle
• Epic Business Intelligence Developer-Clinical
• Epic MyChart Analyst
• Epic HIM-ROI Analyst
• Epic Security Coordinator
• None of the above

08

Condition of Employment Acknowledgement: Incumbents must possess and maintain Epic certification in their assigned module. Some positions may require incumbents to obtain and maintain additional vendor specific certifications on the applications supported. Additional Epic certifications must be obtained within six (6) months of notification from a supervisor and/or management team. The Clinical Informatics Department reserves its right to extend beyond six (6) months if the core training class schedule falls outside of this period. If certification is not obtained after six (6) months of notification or the dedicated extended time allowance, the incumbent's employment will be terminated.

• I fully understand the condition of employment for this position.

09

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

10
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to . Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand

11

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

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