Appliance Delivery Technician
2 weeks ago
As a Geek Squad Appliance Delivery Technician, you'll be responsible for the delivery, installation, repair and removal of electronics, with a primary focus on the appliance category. You will help ensure the customers' needs are met during your visit to their home. You'll provide our customers with a service that exceeds expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow-up for recommendations. Internally, we refer to this role as an Appliance Agent.
What you'll do
- Take the lead on two-person jobs and perform other work alone
- Provide a seamless customer experience by advising and fulfilling lifestyle recommendations regarding products, services, and content.
- Provide a variety of fulfillment duties including delivery, installation, integration, networking and repair of consumer electronics devices with a primary focus on appliances
- Completes fulfillment of intermediate to complex work
- Manage inventory and vehicle maintenance in partnership with other Agents, process paperwork and payment, provide feedback and training opportunities and complete in-store repairs
- 6 months experience in sales, delivery, installation or repair
- Current, valid driver's license
- Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
- Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation
- Must be at least 21 years of age
- Acquire and maintain any state or local licensing, as required, within 90 days of hire
- Customer service experience, including resolution of complex issues
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.
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