Manager, Mortgage Quality

2 weeks ago

Bedford, NH, United States New Hampshire Housing Full time
New Hampshire Housing’s mission is to promote, finance, and support housing solutions for the people of New Hampshire. We have empowered over 55,000 families to achieve their dream of homeownership and have played a pivotal role in funding the development of over 16,000 multifamily housing units. Our dedicated team manages thousands of Housing Choice Vouchers annually.

We’re on a mission, and we want your expertise

Do you enjoy overseeing processes that ensure mortgage loan quality control, loan purchasing and delivery, and compliance management systems for lending and servicing operations? Are you skilled at leading a team responsible for loan purchasing, quality control, and document compliance? If the idea of serving as Manager of Mortgage Quality & Compliance for a mission-driven organization excites you, we’d love to have you on our team

We’re hiring a full-time Manager, Mortgage Quality & Compliance for our Homeownership Division.

As the Manager, Mortgage Quality & Compliance, you will play a crucial role in overseeing compliance management systems that contribute to our mission. In this role, you will:

  • Oversee and participate in the compliance management system and quality control of loans, ensuring that the organization and partners comply with all state and federal law, contracts, rules, applicable mortgage-insurer requirements and secondary market requirements.
  • Oversee the purchase advice process, report authorization, and funding process, ensuring accurate generation, timely resolution of lender inquiries, and balancing of transmittal amounts with purchased loans. Resolve post-purchase discrepancies.
  • Manage timely delivery of mortgage loans and trailing documents to the appropriate agencies ensuring securitization within mortgage-backed security pools.
  • Foster a high-performing team culture through regular coaching conversations, active performance management, and targeted development opportunities while engaging and motivating team members to achieve individual and organizational goals through clear expectations and ongoing guidance.
To support onboarding and training, the initial weeks of employment will be conducted in-office. Following this period, remote work may be available on an intermittent basis, as determined by the manager.

Your experience, skills, and education should include:
  • Five years of relevant work experience or an equivalent combination of education and experience. Bachelor’s Degree in a related field preferred.
  • Knowledge of FHA, USDA, and Conventional Guidelines.
  • Strong knowledge of mortgage lending compliance and quality control requirements.
  • Strong Experience with Microsoft 365 suite.
  • Experience in mortgage lending compliance required, experience in Encompass preferred.
  • Management experience required.


You’ll love us because:
  • Our employees are our most important asset and our policies, benefits and workplace culture reflect this value
  • You'll work with a highly engaged and diverse team
  • We’re known for excellence in the affordable housing industry
New Hampshire Housing is proud to offer:
  • Competitive salary
  • Multiple high-quality health insurance options
  • Vision plan
  • Employer-paid dental plan
  • Employer-paid disability insurance
  • Employer-paid life insurance
  • Undergrad and Graduate tuition reimbursement
  • Student loan repayment assistance
  • Two retirement plans with employer contributions to both
  • Flexible work schedules with remote/hybrid work options
  • Generous and flexible PTO plan
  • Paid volunteer time
  • Paid parental leave
  • Fitness rewards and reimbursement programs
  • And so much more


As an Equal Opportunity Employer, New Hampshire Housing is committed to building a workforce that is as diverse as the people we serve.

Starting Pay: $70,800 - $88,500, dependent on relevant experience

Apply now and become a key player in our mission to provide affordable housing solutions in New Hampshire.

Interested in this position but not sure you check every box? Don't let doubts hold you back We value diverse perspectives and unique strengths. If you're interested in this role and motivated to contribute, we welcome your application. Your passion and potential might align perfectly with what we're seeking.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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