Client relations administrator

1 week ago


Brentwood, NY, United States Randstad Full time

Do you enjoy working directly with clients and helping solve their challenges?Have you managed projects, events, or accounts while providing excellent client support? If so, this might be the right opportunity for you

We are seeking a Client Relations Administrator to be the first point of contact for our clients, addressing concerns and guiding them through our services. This contract role runs through June 2026 and pays $25-26.50/hour. Work Hours: Monday-Friday 9 AM- 6 PM

What you'll do:

  • Support clients via phone and email, resolving inquiries and providing updates.
  • Plan and manage proxy and interim distributions for shareholder bases.
  • Build and maintain client relationships while ensuring client satisfaction.
  • Partner with internal teams to improve processes and efficiency.
  • Track project progress, monitor reports, and provide timely updates to clients.
  • Anticipate challenges, solve problems, and escalate issues when needed.
  • Work independently with moderate guidance while understanding key business drivers.
Qualifications:

  • 2-3 years of client-facing experience.
  • Background in project management, event planning, or account management is ideal.
  • Detail-oriented, organized, and comfortable multitasking.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Excel, Word, and basic Access.
Submit your updated resume today We'll review your qualifications and reach out if your experience aligns with the role.

salary: $26.5 - $27 per hour
shift: First
work hours: 9 AM - 6 PM
education: Associate

Responsibilities

  • Support clients via phone and email, resolving inquiries and providing updates.
  • Plan and manage proxy and interim distributions for shareholder bases.
  • Build and maintain client relationships while ensuring client satisfaction.
  • Partner with internal teams to improve processes and efficiency.
  • Track project progress, monitor reports, and provide timely updates to clients.
  • Anticipate challenges, solve problems, and escalate issues when needed.
  • Work independently with moderate guidance while understanding key business drivers.
The essential functions of this role include:

  • working up to 15 hrs of overtime per week
Skills
  • Client Service (2 years of experience is preferred)
  • Client-facing experience (2 years of experience is preferred)
  • Project Management
  • Event Coordination
  • Account Management
  • Proficiency in Microsoft Excel (2 years of experience is preferred)
  • Proficiency in Microsoft Word
  • Knowledge of Access
  • Customer Relations
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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