Quality Control Inspector

2 days ago


New York, NY, United States TopView Sightseeing Full time
Job Title: Quality Control Inspector
Company: TopView Sightseeing
Location: New York, NY
Pay: $18-$20/hour

Job Description:
TopView Sightseeing is seeking a sharp, reliable, and observant Quality Control Inspector to help maintain high service standards across our sightseeing operations, including bus, boat, and bike tours. This full-time, field-based role plays a key part in ensuring safe, high-quality experiences for thousands of daily customers across New York City.

Responsibilities:
  • Conduct undercover inspections of service quality across all TopView locations and brands
  • Monitor employee conduct and adherence to safety protocols and company standards
  • Perform passenger counts and compile data for internal industry analysis
  • Inspect competitor operations and provide detailed reports
  • Document and report inspection results, policy violations, and improvement suggestions
  • Collaborate with operations leadership to enhance service quality
Requirements:
  • High school diploma or GED
  • Experience in supervision, inspection, or monitoring preferred
  • NYC tourism experience is a plus
  • Strong attention to detail and ability to collect and report accurate data
  • Must have a smartphone and familiarity with Google Apps
  • Professional, trustworthy, and presentable
  • Excellent communication skills and a proactive attitude
  • Must be comfortable working 100% in the field, including weekends and holidays
Benefits:
  • Health insurance
  • 401(k)
  • Paid time off

Join a fast-growing company and help shape the quality of NYC's top sightseeing experiences-apply today

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