Coupa Systems Admin

Coupa Systems Admin / Procurement Analyst
6+ month contract
Onsite 5 days per week in East Hollywood - Dania Beach FL location)

Qual Call Notes:

• One person is currently the sole Coupa expert on the team.
• He handles a wide range of responsibilities, including:
  • User provisioning and deactivation
  • Role alignment to ensure proper access controls
  • SOX audit support
  • Daily operational support for key business users (Tech Ops, Corporate Procurement, and AP)

Coupa System Responsibilities

• Coupa is used as a sourcing and procurement platform with multiple system interfaces.
• He ensures:
  • POs and invoices are processed correctly
  • Issues are escalated to IT when needed
  • Close collaboration with business stakeholders to resolve issues

Why They're Hiring

• His workload is spread thin due to the breadth of his responsibilities.
• They are looking to bring in a new team member to:
  • Take over Coupa administration tasks
  • Provide first-level support for PO and invoice issues
  • Help with system configuration and maintenance

Ideal Candidate Profile

• Coupa Certified Administrator is a strong plus - indicates foundational knowledge.
• Should be able to:
  • Configure the Coupa system
  • Set up roles and suppliers
  • Make UI changes
  • Troubleshoot basic issues with POs and invoices

Interview Process - 1 and done- 45 minutes
No flex on the 5 days/ week onsite

Job Summary
Awesome opportunity to bring your procure to pay expertise and make an impact. As P2P Analyst (Coupa) is a subject matter expert in Coupa Procure to Pay system and its integration with other boundary applications, reporting to Sr.Manager ERP Solutions. In this role, you will work closely with cross-functional business stakeholders and a Senior Coupa Specialist to gain alignment and ensure requirements and requests are addressed. You will work with Senior Coupa Specialist in the implementation and support of the P2P application (Coupa) and oversee operational excellence concerning Procure to Pay and third-party integrations. You will bring technical expertise in developing the Coupa P2P solutions and driving continued system enhancements.

Responsibilities

• Build relationships with business partners and users to run projects that achieve essential business capabilities.
• Provide expertise on Coupa processes and applications.
• Document and develop business process flows, requirements, and design.
• Translate requirements to possible stories and guide execution, deploy Coupa best practices for an improved customer experience.
• Hands-on with Coupa supplier enablement, punchouts & catalogs, PO cXML, Invoice transmission process, workflow, invoice dispute, invoice posting in SAP, FIT Gap analysis, Coupa release upgrade.
• Support the administration, maintenance, and configuration of Coupa.
• Prepare Design document to support the enhancements
• Support Audit in providing evidence to meet with SOX and Internal Audit compliance
• Liaise with the business to assess additions, removals, and changes of business objects (suppliers, users, items, accounts, etc.).
• Monitor and regularly report on the usage of P2P tools and develop and implement plans for improving tool usage/value.
• Assess implications of new software releases, configure accordingly, and support necessary change management.
• Ability to communicate across all levels of an organization how current trends and technology can address identified business needs and capabilities.
• Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.
• Resolves problems quickly and effectively using creativity and innovation.
• Provide training to end users and support for key month-end close processes.

Qualifications

Experience

• 5-7 years of experience with Procure to Pay systems is required
• 3-5 years of experience with the Coupa platform is required
• Experience with designing and supporting Coupa integrations with other business systems like SAP, etc.
• Strong knowledge of key financial processes in Procure to Pay, Inventory, Record to Report, Contract Life Cycle Management etc.

Specialized Skills & Competencies

• Strong analytical abilities and proficiency in Excel
• Able to work in a fast-paced, changing environment, and with multiple levels of the organization and cope with rapidly changing information
• Exceptional written, verbal, and interpersonal communication skills with management, technical peers, and business stakeholders

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