TownePlace Suites Clovis
1 week ago
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Book a relaxing stay at The TownePlace Suites Clovis. Our extended stay hotel in Clovis, NM pairs modern design with the unparalleled comforts of home with full kitchens, free Wi-Fi, plush Marriott bedding and ergonomic workstations offered in all suites. Start your mornings in Clovis with our free breakfast and enjoy lunch and dinner nearby at restaurants like Leal's Mexican Food and Cook's Restaurant. Complimentary Wi-Fi throughout the hotel makes it easy to stay connected during your short or extended stay. During downtime, get active at our fitness center and make a splash in our outdoor pool. Put your best foot forward with our free laundry facility. Our location places you near destinations in Clovis including Cannon AFB, Southwest Cheese, Plains Regional Medical Center, Norman Petty Studios, Curry County Fairgrounds, and Eastern NM University. Traveling with a group? Ask about our discounted group rates. Whether you're in town on business or leisure, live uninterrupted at The TownePlace Suites Clovis. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture-we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us
Application deadline for Colorado positions:
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