Forward Deployed Engineer

2 weeks ago

Santa Clara, CA, United States Ordr Inc. Full time
Ordr Inc., we secure the connected world by bringing visibility, intelligence, and control to every device - from life-saving hospital equipment to robotic arms on factory floors, ATMs in banks, and IoT systems in airports. Our AI-driven platform turns complex network data into real-time security insights for some of the world's largest and most mission-critical organizations.

We're seeking a Forward Deployed Engineer who brings a unique combination of technical coding expertise and customer understanding. You'll work directly with enterprises worldwide to deploy Ordr's AI solutions, ensuring successful adoption and delivering measurable impact.

What You'll Do
  • Collaborate with customers to understand their specific environments, data, and operational needs, translating them into effective AI deployment strategies.
  • Deploy, configure, and optimize Ordr's AI-powered platform to meet each customer's unique use cases - from hospitals and factories to banks and airports.
  • Combine your programming skills and AI/ML knowledge to tailor, automate, and enhance system integrations.
  • Work with Ordr's AI research and engineering teams to fine-tune models, validate results, and ensure production readiness.
  • Build and manage end-to-end ML pipelines for data ingestion, model deployment, and performance monitoring.
  • Present technical findings, results, and demos to both internal stakeholders and customer teams.
  • Gather feedback from real deployments to inform future product and AI model improvements.
Qualifications

Education:
  • BS or MS in Computer Science, Electrical Engineering, Data Science, Artificial Intelligence, or related field
Technical Skills:
  • Strong foundation in machine learning, data analysis, and applied AI.
  • Proficiency in Python and familiarity with key AI/ML libraries (PyTorch, TensorFlow, Scikit-learn).
  • Experience with AI development and deployment tools, including:
    • MLflow, Vertex AI, or AWS SageMaker for experiment tracking and deployment
    • Hugging Face or LangChain for LLMs and generative AI
    • Docker, Kubernetes, REST APIs, and CI/CD workflows
  • Understanding of networking, cybersecurity, or IoT data is a plus.
  • Comfort with scripting, debugging, and building automations in customer environments.
Soft Skills & Mindset
  • Unique blend of coding ability and customer empathy - able to translate complex technical concepts into real-world value.
  • Clear, confident communicator who enjoys collaborating with both engineers and customer stakeholders.
  • Highly motivated, adaptable, and eager to learn from fast-paced, real-world challenges.
  • Strong analytical mindset and hands-on problem-solving approach.
  • Passion for applying AI to make a tangible difference in large-scale, real-world systems.
Why Join Ordr
  • Work directly with global customers - from world-class hospitals to industrial and financial leaders - deploying AI solutions that protect their most critical assets.
  • Be part of a cross-functional AI team bridging research, engineering, and customer success.
  • See your work move from prototype to production and real-world impact.
  • Learn from top-tier AI and cybersecurity professionals.
  • Competitive salary, stock options, and comprehensive benefits.

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