Hyundai Service Advisor

2 weeks ago

Greenville, NC, United States Pecheles Full time
Start the New Year with a New Career at Pecheles Automotive in Greenville

We are seeking an experienced Service Advisor/Assistant Service Manager to to join our busy and growing Hyundai Service Team. This role works closely with the Service Manager and fellow Service Advisors to provide excellent customer service and ensure a smooth service experience.

The ideal candidate will have prior experience working directly with customers and a background in automotive service. Our Service Center is open Monday through Friday until 5:30 PM, offering a great work-life balance.

What We Offer
  • Medical, Dental, & Vision Insurance
  • Teladoc Membership (Free 24/7 access to US physicians)
  • 401K Plan, early enrollment available
  • Paid time off and vacation (Earn 3 days PAID vacation after just 6 months)
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated.
  • Long term job security
  • Discounts on products and services
  • Service Center Closed Saturdays & Sundays
Duties and Responsibilities
  • Works with customers and technicians to identify required maintenance.
  • Advises customers on necessary and recommended services.
  • Offers additional services and repairs to customers.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Estimates cost of mechanical, electrical, or other repairs.
  • Enters itemized estimate on service order and explains estimate to customer.
  • Schedules appointments with customers.
  • Meets dealership's standards for repair and order production.
  • Maintains CSI at or above Company standards.
  • Maintains an organized, clean and safe work area.
  • Participates in required training.
  • Records all hours worked accurately in company timekeeping system.
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company's Core Values
  • Complies with Company policies and procedures.
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned.
Qualifications
  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills, including a commitment to attendance and punctuality.
  • Fantastic communication skills.
  • Professional, well-groomed personal appearance.
  • Manufacturer Training (ability to complete upon hire).
  • Valid Driver's License; Clean driving record.
  • Willing to submit to a pre-employment background check & drug screen.

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