Night Auditor

5 days ago

Palm Beach, FL, United States Palm House Luxury Hotel Full time
Position Overview:

As the Night Auditor at Palm House, you will play a critical role in ensuring the smooth operation of the hotel during overnight hours. This position combines front desk responsibilities with end-of-day financial reconciliation. You will be responsible for auditing daily financial transactions, assisting guests with late-night check-ins or inquiries, and ensuring all departments are properly closed out for the day in accordance with property standards.

The ideal candidate is detail-oriented, dependable, and experienced in luxury hospitality or hotel finance operations, with strong customer service and problem-solving skills.

Requirements

Key Responsibilities:

Financial & Audit Duties:
  • Accurately reconcile all guest folios and hotel revenue for the day across departments (F&B, Front Office, etc.).
  • Balance and verify daily cash receipts, credit card transactions, and room charges.
  • Run night audit procedures in the hotel's Property Management System (Opera preferred).
  • Prepare and distribute daily financial and operations reports to management.
  • Identify and correct discrepancies in accounts or transactions.
  • Ensure that all postings, adjustments, and charges are accurate and documented.
Guest Services:
  • Greet and assist guests with check-ins, check-outs, and overnight inquiries.
  • Handle late-night guest requests, complaints, or emergencies with a high level of professionalism and discretion.
  • Communicate guest needs and relevant shift information to morning staff and leadership.
  • Ensure lobby and front desk areas remain clean, secure, and guest-ready overnight.
  • Maintain knowledge of property amenities, services, and emergency procedures.
Security & Operations Support:
  • Complete safety walks and property checks as required.
  • Assist in emergency situations by following hotel protocols and contacting appropriate personnel.
Qualifications:
  • High school diploma or equivalent required; college degree in Accounting, Hospitality, or Business preferred.
  • Minimum 1-2 years of experience in hotel front office, accounting, or night audit roles.
  • Experience with Opera, Unifocus or similar hotel property management systems required.
  • Strong analytical, mathematical, and problem-solving skills.
  • Excellent communication and guest service abilities.
  • Ability to work independently with minimal supervision.
  • Knowledge of basic accounting principles and financial reconciliation processes.
Physical Requirements:
  • Ability to remain at a desk for extended periods while working on a computer.
  • Ability to stand and walk periodically.
  • Must be able to lift up to 10 pounds (e.g., reports, supplies, light luggage).
  • Must be able to work overnight shifts, weekends, and holidays as scheduled


Salary Description

23/hr

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