Current jobs related to Assistant Service Coordinator - Anaheim, CA - DXP Enterprises
-
Service Coordinator/Dispatcher
1 day ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
15 hours ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
17 hours ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
16 hours ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
16 hours ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
15 hours ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
15 hours ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
13 hours ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
1 day ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
-
Service Coordinator/Dispatcher
1 day ago
Anaheim, CA, United States Albireo Energy Full timeCustomer Service Coordinator This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees. Responsibilities include: Scheduling and dispatching of field labor force to meet customer needs...
Assistant Service Coordinator
2 weeks ago
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more http://www.dxpe.com/about-us/careers/
Summary
Under the direction of the Service Manager, the Assistant Service Coordinator supports the service department by responding to customer inquiries, assisting with order processing, preparing quotes, sourcing parts, and providing administrative support. This role works closely with the Service Manager, Service Coordinator, and shop/field teams to ensure smooth operations, accurate job tracking, and excellent customer service.
Responsibilities of the Assistant Service Coordinator include, but are not limited to:
- Assist the Service Coordinator with requesting quotes for parts needed on service orders.
- Enter jobs into the P21 system, assign SO numbers, and create purchase orders.
- Capture freight charges and ensure received parts are properly allocated to the correct job.
- Assist with inputting labor hours into service orders within P21.
- Provide administrative support to the Service Manager by handling documents, organizing files, and managing special requests.
- Monitor job progress by reviewing the board daily and following up with vendors or shop leads regarding any delays.
- Create and maintain spreadsheets to track shop supplies inventory.
- Order office supplies for the service department.
- Generate packing slips for all completed jobs leaving the shop.
- Maintain and organize important documents for field and service mechanics, including badging, certifications, and safety documentation.
- Price check and order necessary supplies for field mechanics and machinists.
- Ensure all required forms are consistently stocked and readily available.
- Prior inside sales or customer service experience required.
- Preferred (but not required) 2-3 years of experience in any of the following: pumps, motors, rotating equipment, or industrial product sales.
- Proficiency in Windows-based programs (Excel, Word, PowerPoint). Experience with Salesforce, Zoom, Microsoft Teams, SAP Ariba, or Citrix P21 is a plus.
- Strong communication skills and the ability to work independently.
- Ability to perform a majority of the listed responsibilities.
- Willingness to learn and take direction as needed.
- Strong attention to detail, organization, data entry accuracy, multitasking ability, and customer focus.
Additional Information:
- Physical Demands: N/A
- Working Conditions: Office environment
- Training/Certifications: N/A
- Shift/Overtime: Standard in-person business hours, Monday-Friday
- Travel: None
- Education: Bachelor's degree preferred but not required
Location: USA:CA:Anaheim
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
