Admissions & Triage Specialist

2 days ago

Rochelle Park, NJ, United States Care Plus NJ Full time
Admissions & Triage Specialist

Location: Rochelle Park
Onsite FT 40- Monday-Friday 9am-5pm or 9:30am-5:30pm
Salary: $50k

What We Offer:

  • Health, Dental and Vision
  • Life & AD&D insurance; STD & LTD coverage
  • Union Benefits
  • Generous Vacation, Personal, and Sick time
  • Competitive Hourly Wages and Premium Holiday Compensation
  • 401k Plan and Tuition Reimbursement
  • Employee Discount and Rewards Program
  • Licensure Exam Prep Resources (guarantee to pass)
Note: That's not all We have even more benefits available. Our recruiting team will provide you with more information as you continue with your interview process. Benefit eligibility is based on the specific requirements and criteria of each plan.

Job Summary:
As an Admissions and Triage Specialist, you will provide therapeutic phone response and crisis intervention counseling to clients in need of mental health assistance. You will respond to the individual needs of clients and their families.

What You Will Do:
  • Provide assessments, referrals and linkages under supervision of Clinical Manager.
  • Triage all clients via phone, handles walk ins if applicable
  • Serve as support staff to Admissions & Triage team including clinicians and prescribers
  • Gather relevant clinical information, including conducting a risk assessment
  • Schedule clients for services and possess understanding of all CPNJ services.
  • Provide crisis de-escalation, advocacy, and education to clients
  • Complete insurance verification & authorization as assigned
  • Enter insurance information into billing systems & assist with posting charges as assigned
  • Recognize and address gaps in service and actively collaborate for resolution
  • Participate in quality assurance activities and cross-functional action teams
What We Are Looking For:
  • Bachelor's degree in a Human Services, psychology, or other related field from an accredited college or university
  • One (1) plus years' experience in mental health, substance abuse, crisis intervention, job coaching and job development preferred.
  • Valid driver's license required and must be insurable by agency's automobile insurance.

Don't believe you meet all the preferred requirements? Apply anyway

Studies have shown that women, communities of color, and historically underrepresented individuals are less likely to apply to jobs unless they meet all the qualifications. At CarePlus NJ Inc, we are committed to building a workforce that is representative of all members of our community.

Who Are We?
CarePlus New Jersey has been-and continues to be-a leader in mental health and a pioneer in integrated care in Northern New Jersey for more than 45 years. CarePlus strives for excellence in mental health, addiction recovery, and community-based services. Our goal is to offer affordable, accessible, and holistic-centered care that empowers individuals to reach their full potential and enhance their quality of life.

Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by Federal and State laws.

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