Student - Caring Place Client Services

6 days ago

Hammond, IN, United States Purdue University Full time

Req Id: 38846

Job Title: Student - Caring Place Client Services

City: Hammond

Job Description:

Job Summary

  • Answer and respond appropriately to our 24-hour crisis hotline
  • Ability to conduct services over the phone, computer, and in-person
  • Meet with Clients to formulate safety plans, determine needs, create a case plan, and provide requested referrals and resources
  • Complete thorough intakes, assessments, case management sessions, and exits
  • Ensure daily communication and collaboration with Staff to meet the needs of Clients
  • Document thorough daily case notes into our appropriate databases
  • Complete statistical or narrative reports to develop program outcomes and/or meet grant requirements
Program Initiatives:
  • Provide ongoing training and support to staff who are newer to the agency
  • Participate in peer-to-peer shadowing with co-workers, as recommended
  • Engage in direct communication and receive coaching from Director of Shelter and Client Services
  • Attend and participate in monthly team and agency meetings
  • Complete required trainings and participate in in-services and continuing education opportunities
  • Participate in conflict resolution with peers and Clients, as recommended
  • Maintain confidentiality of Clients, Staff, and The Caring Place at all times
Core Competencies
  • Ability to conduct crisis intervention
  • De-escalation Skills
  • Self-Motivated
  • Developed Sense of Empathy
  • Conflict Resolution Skills
  • Critical Thinking Skills
  • Organizational Skills
  • Coordinate interactions that contribute to our safe, stable, nurturing environment
  • Ability to remain calm during threats of danger
  • Ability to function calmly in a high stress/fast-paced environment
  • Ability to identify potential problems/conflicts before they develop into concerning issues
  • Ability to communicate effectively, both verbally and in writing
Education
  • Must be a PNW Student
Requirement
  • Must have a valid driver's license and vehicle insurance.
  • Ability to implement all Pandemic policies, as developed.


FLSA Status

Non-Exempt

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