Administrative Specialist III, Institutional Effectiveness

4 days ago

Benton, AR, United States NorthWest Arkansas Community College Full time

NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.

As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.

NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.

Reporting to Director of Grants, the Administrative Specialist Ill assists with communication among the Board of Trustees, faculty/staff and students, and student organizations across the various programs/divisions; provides frontline constituent support; coordinates office activities; researches and prepares special reports; and executes administrative and departmental policies as directed. The Administrative Specialist Ill must be able to work independently, with a minimum amount of supervision and be able to use independent judgment in dealing with and prioritizing routine problems.

Essential Duties:

  • Serves as the Office Manager for the offices of Accreditation and Assessment, Grants, and Institutional Research and assists the directors with clerical tasks to support activities of the departments, which includes but is not limited to copying, filing, processing incoming and outgoing mail and faxes; organizes and maintains all records for departmental projects; and prepares letters and general correspondence
  • Organizes and maintains work files using a variety of systems, from Excel, Word, Workday, Banner, Ad Astra, Success Planner, and database management software that supports budget planning, tracking and reconciliation as well as project management
  • Assists the directors with maintaining compliance, accountability, reliability and accuracy of records and reports for the offices
  • Completes purchase requisitions for supplies and equipment utilizing the automated requisition process
  • Assists in the development, tracking and monitoring of budgets
  • Assists with travel arrangements, spend authorizations and expense reports for the departments
  • Regular, reliable, and non-disruptive attendance is an essential job function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others
  • Additional duties may be assigned as necessary to support the goals and objectives of the department and college
Rate of Pay: $17.34 per hour *Higher compensation may be considered based on qualifications directly related to position.

Completed applications received by 12/4/2025 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position.

Minimum Qualifications:
  • The formal education equivalent of a high school diploma
  • At least one year of specialized training in business management, business education, or a related field
  • At least two years of experience in a specialized or a related field applicable to work performed
Preferred Qualifications:
  • Applicable equivalencies (work experience and/or educational achievements) may be considered on the above minimum qualifications
Knowledge, Skills, and Abilities:
  • Knowledge of the organization and administration of various higher education academic and social programs
  • Knowledge of campus and community resources
  • Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs
  • Ability to coordinate the activities of campus academic and/or social programs
  • Ability to evaluate collected information and formulate into recommendations, and the ability to compile information into report form


Physical Demands/Work Environment

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is:
Frequently:
• Manipulate items with fingers, including keyboarding
• Sitting
• Standing
• Walking
Constantly:
• Hearing
• Repetitive motion
• Talking

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Environmental Conditions

The following work environment characteristics are representative of those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

The work environment typically consists of a professional office setting with a moderate noise level, including sounds from conversations, office equipment, and occasional movement of staff. Lighting is standard for office spaces, and the temperature is controlled to remain within a comfortable range. Employees may occasionally need to visit other areas, such as storage rooms, conference spaces, or outdoor locations, where environmental conditions may vary. Infrequently, exposure to louder noise levels or physical activities, such as moving lightweight materials, might be required.

NWACC is an Equal Opportunity Employer, please see our EEO policy.

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