STCI-AMBULATORY SCHEDULING SPECIALIST

6 days ago

Lansing, MI, United States Sparrow Health System Full time


Job Opportunity

Job ID:51076 Positions Location: Lansing, MI Job Description General Purpose of Job: Under
Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

Under the direction of the STCI HIM Ambulatory Supervisor, the Ambulatory Scheduling Specialist's main objective is to schedule and/or pre-register patients for STCI. Responsibilities include scheduling patient appointments, providing pre-registration, verification of insurance, obtaining insurance authorizations, collecting patient payments and completing appropriate medical necessity checking.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

  • Interview patients for the purpose of scheduling and/or pre-registration. Collect complete and accurate confidential demographic and financial information to comply with regulatory agencies and billing requirements.
  • Assign appropriate ICD-10 for registration and billing compliance purposes at the point of scheduling and registration.
  • Verify medical necessity check upon scheduling a patient.
  • Verify insurance eligibility and covered benefits by using all electronic systems available or by phone.
  • Answer telephones, direct calls and record and distribute messages.
  • Schedule clinical office visits and appointments.
  • Schedule appropriate patient testing prior to office visits.
  • Reschedule appointments as needed.
  • Monitor physician clinic schedule to ensure clinics are adequately scheduled to maximize patient access.
  • Explain billing/payment policies to patients.
  • Check-out patients, collecting payment as needed.
  • Collect and verify necessary insurance authorizations as appropriate and possess knowledge of financial class requirements regarding registration and insurance requirements. Prior to arrival, document financial information in the accounts for billing purposes and to ensure benefits are listed for point of service collection.
  • Collect payments for services that are not covered by the patient's insurance.
  • Operate multiple computer applications to register patients, schedule appointments and retrieve surgical, testing, insurance and financial information.
  • Communicate with providers (physicians, APPs, RNs) regarding orders placed for patients.
  • Serve as a liaison between STCI Cardiology Lansing Clinic and other departments e.g. Patient Support Services, Patient Access, SMG Referring physician offices, all hospital emergency departments in order to obtain required data for appointments scheduled at STCI.
  • Work exception accounts held internally or rejected by payers for errors related to registration an financial clearance activities.
Job Requirements

General Requirements
None

Work Experience
Minimum of one year of multi physician office experience, medical records, or equivalent job training. Cardiology experience preferred

Education
High school diploma or GED

Specialized Knowledge and Skills
Medical terminology knowledge. Knowledge of computer systems, programs and applications. Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family
Administrative/Clerical
Requirements:

Shift
Days

Degree Type / Education Level
High School / GED

Status
Full-time

Facility
Thoracic Cardiovascular Institute

Experience Level
New Grad

  • SCHEDULING SPECIALIST

    1 week ago

    Lansing, MI, United States Sparrow Health System Full time

    Job OpportunityJob ID:51400 Positions Location: Lansing, MI Job Description General Purpose of Job: Provides Description: Positions Location: Lansing, MIJob Description General Purpose of Job:Provides clerical/clinical support for the to maximize the value, potential, and satisfaction of our customers. Ensures the scheduling and staffing needs are met...

  • SCHEDULING SPECIALIST

    4 days ago

    Lansing, MI, United States Sparrow Health System Full time

    Job OpportunityJob ID:51400 Positions Location: Lansing, MI Job Description General Purpose of Job: Provides Description: Positions Location: Lansing, MIJob Description General Purpose of Job:Provides clerical/clinical support for the to maximize the value, potential, and satisfaction of our customers. Ensures the scheduling and staffing needs are met...

  • SCHEDULING SPECIALIST

    4 days ago

    Lansing, MI, United States Sparrow Health System Full time

    Job OpportunityJob ID:51400 Positions Location: Lansing, MI Job Description General Purpose of Job: Provides Description: Positions Location: Lansing, MIJob Description General Purpose of Job:Provides clerical/clinical support for the to maximize the value, potential, and satisfaction of our customers. Ensures the scheduling and staffing needs are met...

  • SCHEDULING SPECIALIST

    16 hours ago

    Lansing, MI, United States Sparrow Health System Full time

    Job OpportunityJob ID:51400 Positions Location: Lansing, MI Job Description General Purpose of Job: Provides Description: Positions Location: Lansing, MIJob Description General Purpose of Job:Provides clerical/clinical support for the to maximize the value, potential, and satisfaction of our customers. Ensures the scheduling and staffing needs are met...

  • SCHEDULING & STAFFING SPEC -ED

    5 days ago

    Lansing, MI, United States Sparrow Health System Full time

    Job OpportunityJob ID:51631 Positions Location: Lansing, MI Job Description General Purpose of Job: The Scheduling & Description: Positions Location: Lansing, MIJob Description General Purpose of Job:The Scheduling & Staffing Specialist determines the scheduling and staffing needs of the Emergency Department with limited oversight and direction from the...

  • SCHEDULING & STAFFING SPEC -ED

    2 days ago

    Lansing, MI, United States Sparrow Health System Full time

    Job OpportunityJob ID:51631 Positions Location: Lansing, MI Job Description General Purpose of Job: The Scheduling & Description: Positions Location: Lansing, MIJob Description General Purpose of Job:The Scheduling & Staffing Specialist determines the scheduling and staffing needs of the Emergency Department with limited oversight and direction from the...

  • Gynecology Oncology Specialist

    2 weeks ago

    Lansing, MI, United States McLaren Health Care Full time

    McLaren Greater Lansing and Karmanos Cancer Institute are actively recruiting a Gynecology Oncologist to serve the needs of Ingham County and its surrounding communities. The Gynecology Oncology practice is located on the 2 nd floor of our Medical Oncology suite in our brand-new hospital campus adjacent to Michigan State University. Practice schedule to...

  • Gynecology Oncology Specialist

    2 weeks ago

    Lansing, MI, United States McLaren Health Care Full time

    McLaren Greater Lansing and Karmanos Cancer Institute are actively recruiting a Gynecology Oncologist to serve the needs of Ingham County and its surrounding communities. The Gynecology Oncology practice is located on the 2 nd floor of our Medical Oncology suite in our brand-new hospital campus adjacent to Michigan State University. Practice schedule to...

  • Specialist I, Raw Material Procurement

    6 days ago

    Lansing, MI, United States LG Energy Solution Michigan, Inc. Full time

    Title: Specialist I, Raw Materials Procurement Reports to: Manager, Raw Materials Procurement Location: Lansing, MI LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion polymer batteries and modules for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! www.lgenergymi.com ...

  • Specialist I, Raw Material Procurement

    2 days ago

    Lansing, MI, United States LG Energy Solution Michigan, Inc. Full time

    Title: Specialist I, Raw Materials Procurement Reports to: Manager, Raw Materials Procurement Location: Lansing, MI LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion polymer batteries and modules for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! www.lgenergymi.com ...