Indirect Lending Specialist

Join Our Team as an Indirect Lending Specialist
Location: State Street Branch – Saginaw, MI
Schedule: 40 hours/week (Monday through Friday)

Looking for a role where you can put your people skills and attention to detail to work every single day? At Jolt Credit Union, we're on the hunt for a Full-Time Indirect Lending Specialist who's ready to connect with our dealer partners, process loan applications with accuracy, and keep the momentum moving from application to disbursal.

Why Join Jolt?
At Jolt Credit Union, we're more than just a financial institution – we're a movement. We believe in giving back to our community, building meaningful relationships with our members, and supporting each other as teammates. When you join our team, you're part of something bigger.

What we Offer You:
4 Competitive Medical Plan Options
Dental and Vision Insurance
401(k) with Employer Match
Flexible Spending Account(s)
Employee Assistance Program
Employee Wellness Program with Quarterly Bonus Incentives
Training, Growth Opportunities, and a Supportive Team Culture
Paid Time Off

What this role requires:
Credit union lending (indirect) and sales experience strongly preferred. You must have customer service experience, excellent interpersonal/relationship building skills, and an ability to adapt to changing conditions.

Your impact as an Indirect Lending Specialist includes:

• Monitor indirect lending platform for new loan requests.

• Process incoming applications for decisions according to established lending policies.

• Contact dealerships for additional necessary information for loan decision finalization.

• Process all funded contracts on Jolt system.

• Disburse funding checks and process reserve funds for dealerships.

• May make in person visits to dealerships.

• Work with dealerships on missing items needed to complete the funding process.

• Handle follow up request maintenance on declined request.

• Monitor account activity to be reported to department management.

• Request insurance binder on collateral on loan. Follow up on lien placement.

• Follow up on approved unfunded loan requests.

• Handle member inquires by phone regarding loan rates, payments, Blue Books, approvals, etc.

• Provide deposit, loan rate, and service information.

• Explain procedure to initiate direct deposits and ensure proper forms are mailed to members.

• Assemble new member packets and provide onboarding info to all new members initiated through indirect.

• Work up payoff checks, complete termination statements, set up ACH for indirect auto loan payments.

• Open accounts for indirect members and order debit cards if desired.

The strongest candidates will bring:

• Two years customer service and sales experience (preferred).

• Two years credit union operations experience (preferred).

• Some Accounting, Loan, and Member Rep background helpful.

• Proficient with Microsoft Office products.

• Experience with job specific computer systems.

Why Jolt? Here, you'll do more than close loans. You'll open doors for people in our community. We're deeply committed to supporting our members, our team, and the neighborhoods we serve. If you're ready to grow your career while making a meaningful difference, Jolt is the place to do it.