Auditing Clerk

4 hours ago

Albany, NY, United States HAN Staff Full time

Health Advocates Network is currently seeking a Auditing Clerk to work at a facility in Albany, NY. These are registry positions with our company.

Pay Rate: $19 / hour
*W2
Shift details:

  • M-F 9:00 AM - 5:00 PM

Duties: The incumbent of this position will work primarily in one of the Business Services Center Finance or Human service lines. All service lines operate in a customer service-oriented environment using continuous improvement tools. Duties typical of this position include, but are not limited to:

• Have a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them.

• Process service line specific transactions in accordance with standard work and the service line service level agreement.

• Conduct both written and telephone communications and prepare email correspondence to customers, vendors, program administrators and others regarding requesting information.

• Resolve difficult processing errors, identify processing system user needs and other more complex transactions.

• Analyze data and resolves complex auditing problems related to various NYS business practices, including various audit functions and related processes.

• Have a working knowledge of the BSC ticketing system.

• May assign work to lower-level processing staff, as needed.

• Consistently provide quality customer service to all BSC customers.

Experience:

Either 1: A high school diploma and three years of full-time experience processing business, finance or human resource transactions.

Or 2: 60 semester credit hours of college-level study;

Or 3: 30 semester credit hours of college-level study AND one year of the experience stated in qualification #1.

Benefits:
-Medical
-Dental
-Vision
-Term Life
-Short-Term Disability Coverage
-401K

If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call at (800) 928-5561 and ask to speak with Jonathan (Monday-Friday 8:30 AM-5:00 PM PST).

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