Community Health Care Worker

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The goal of the program is to remove barriers that our members face due to Social Determinants of Health issues, access to care and how to access needed services for their health care needs.

Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through in-person outreach in-patient and in-home. By providing these services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position is part of our initiative in addressing members needs who are most vulnerable and at risk of Hospital Readmissions.

Required Qualifications

• Candidate must reside in Hillsborough County, FL

• Candidate must be willing to travel 50-75% in order to conduct face-to-face visits with members in local hospitals and at home

• Candidate must possess reliable transportation - mileage is reimbursed per our company expense reimbursement policy

• 2+ years' experience providing community health care services; in community/outpatient setting

• 1+ year(s) of experience with Electronic Medical Record

• Proficiency in Microsoft Office, including Word, Excel, Outlook, Teams and PowerPoint

• Ability to troubleshoot basic computer issues and navigate general technical tools and systems with confidence

Preferred Qualifications

• Experience in serving the Medicare Populations in urban or rural environments with familiarity of resources within Tampa, FL and vicinity

• Bilingual

Education

• High School Diploma or GED (REQUIRED)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/27/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.