Quick - Air Logistics Healthcare Customer Care Specialist FU-HC
1 week ago
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
We are seeking a Air Logistics Healthcare Customer Care Specialist to join our QuickSTAT team. In this role, you will develop and maintain strong client relationships, manage shipment-specific processing, and provide timely communication of order updates. You will play a key role in ensuring compliance with regulations and delivering exceptional service.
How you create impact
- Plan shipments in coordination with clients' requirements.
- Ensure orders are set up accurately and communicated effectively to other departments and/or logistics service partners in compliance with all regulations and operating procedures.
- Escalate all client issues to the management team as required.
- Identify and implement strategies to improve quality of service and productivity.
- Good working knowledge of all Quick Enterprise Systems (QuickTrac, QuickOnline/RX and Quick Oasis), particularly:
- All QuickTrac CS-related functions
- QuickSTAT email program to include client email / contact group information updates.
- Assist the Commercial Group (Sales) as required or directed by QuickSTAT local management team.
- Undertake any other reasonable duties / responsibilities at the request of the management team.
- Ensure compliance with company policies and procedures.
- Understand and embrace the company mission by providing the highest quality global transportation and logistics services for our customers.
- Ensure compliance with all required training certifications.
- Report to Air Logistics Healthcare Customer Care Supervisor.
- In this role individuals will work on the 3rd shift: starting at 8pm or 10pm, Sunday to Wednesday with 10 hours shifts or Sunday to Thursday with 8 hours shifts.
- Background in air courier, freight, or biopharmaceutical logistics preferred.
- Knowledge of temperature-controlled packaging and monitoring devices preferred.
- Experience in clinical trial logistics and regulatory compliance preferred.
- GDP training and IATA Dangerous Goods certification preferred.
What's in it for you
At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $25 and $27. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
-
Customer Service Representative II
2 weeks ago
Melrose Park, IL, United States American President Lines Full timeCustomer Service Representative II (Air Export) CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want...
-
Customer Service Representative II
2 weeks ago
Melrose Park, IL, United States American President Lines Full timeCustomer Service Representative II (Air Export) CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want...
-
Warehouse Operator, Healthcare
2 weeks ago
Franklin Park, IL, United States DSV Air & Sea Full timeIf you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Terminal/Warehouse/TransportFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its...
-
Warehouse Operator, Healthcare
3 days ago
Franklin Park, IL, United States DSV Air & Sea Full timeIf you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Terminal/Warehouse/TransportFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its...
-
Warehouse Operator, Healthcare
1 day ago
Franklin Park, IL, United States DSV Air & Sea Full timeIf you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Terminal/Warehouse/TransportFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its...
-
Supply Chain Logistics Specialist
1 day ago
Evergreen Park, IL, United States OSF HealthCare Full timeTotal Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about...
-
Supply Chain Logistics Specialist
21 hours ago
Evergreen Park, IL, United States OSF HealthCare Full timeTotal Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about...
-
Logistics Coordinator
5 days ago
Highland Park, IL, United States International Staff Consulting Full timeLocation: Highland Park, Illinois, USA (On-site, 5 days per week) Salary: $60,000 - $75,000 annually, plus an excellent benefits package We are seeking a detail-oriented and proactive Logistics Coordinator to join our dynamic team. This role is pivotal in ensuring seamless inventory flow and accurate order processing within our organization. If you have a...
-
Logistics Coordinator
1 week ago
Highland Park, IL, United States International Staff Consulting Full timeLocation: Highland Park, Illinois, USA (On-site, 5 days per week) Salary: $60,000 - $75,000 annually, plus an excellent benefits package We are seeking a detail-oriented and proactive Logistics Coordinator to join our dynamic team. This role is pivotal in ensuring seamless inventory flow and accurate order processing within our organization. If you have a...
-
Warehouse Operator, Healthcare
2 weeks ago
Franklin Park, IL, United States DSV AS Full timeFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If...
