HIMS Quality Assurance Analyst

1 week ago

Greenville, NC, United States Vidant Health Full time
Job Description

Position Summary

The Health Information Services Management (HIMS) Quality Assurance Analyst is responsible for providing HIMS quality audits on scanned documents and ROI requests using daily work queues by supporting the HIMS Team. The incumbent is responsible for assisting with monitoring/tracking imaging and ROI release quality, correcting errors, identifying trends, curriculum development, and providing continuous support for operational leadership. This individual will be knowledgeable in end-user systems and applications relative to HIMS for the purpose of assessing, educating and training staff on systems and applications used.

Responsibilities
  • Consistently audit the performance of completed work for all HIMS Imaging and ROI team members, which may also include VMG Physician Practices.
  • Adheres to Quality Assurance measures and metrics which report any trends or process improvement opportunities for each project, office, and HIMS division.
  • Design/Develop Quality Assurance materials including electronic scorecard, individual quality assessment, and building quality dashboards in the EHR.
  • Provide constant communication with senior leadership regarding quality monitoring results, any identified and/or recommended training needs and deficiencies, as well as possible project improvement opportunities.
  • Reports all Quality indicators for identification of trends to determine where training deficiencies exist.
  • Work with Training & Education (or HIT team) team to develop training modules and assist as needed with training initiative. Provide end user training and support when deemed necessary.
  • Maintain the integrity of the current Imaging system with super user knowledge and general understanding of workflows between OnBase and EPIC.
  • Responsible for knowing all aspects of the HIMS Operations workflows.
  • Abides by the Approved Corporate QA policy.
  • Assist HIMS Manager with Concurrent Scanning audits and rounds on units. Provide education and feedback to the units and nurse managers.
  • Assist other VH entities as needed to keep WQs timely.
  • Responsible for knowing all aspects of the Birth Registration process and workflows.
  • Keeps work accurate and current at all times and notifies Manager and/or Supervisor when backlog develops.
  • Maintains equipment in good condition.
  • Demonstrates an understanding of the medico legal implications and responsibilities as relates to the maintenance of patient records to protect the patient and ECU Health.
  • Provides strict control and confidentiality of medical record materials via computer and reception area and assists others in the department in maintaining the same control.
  • Follows ECU Health guidelines regarding confidentiality of patient information and any HIPAA laws/regulations.
  • Notifies HIMS Manager and/or Supervisor when inaccurate or inappropriate material is contained in medical record.
  • Maintains work area in safe and orderly manner. Practices good ergonomic work habits. Confronts all work with a positive attitude.
  • Demonstrates effective interpersonal relations and communication skills by maintaining good working relationships with co-workers, management, medical staff and customers.
  • Assists in orientation of new HIM employees/volunteers/students. Works with Allied Health students in projects/oversight as assigned.
  • Be able to work shift work on rotation, including weekends and holidays, in order to provide departmental coverage if necessary.
  • Performs other duties as requested by the HIMS Leadership Team.
Minimum Requirements
  • Associates degree or higher in Health Information Technology and 5 or more relevant years of experience is required, or Bachelors degree or higher in Health Information Management and 2 or more relevant years of experience is required.
  • Current certification or eligibility for certification by AHIMA as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) is required. If eligible, certification must be obtained within 6 months.
  • Notary Public certification required within 6 months of employment (as deemed necessary).
  • This role requires the incumbent to be detail-oriented, dependable and to work well with others.
Other Information
  • Onsite role based out of Greenville, NC
    • This position is predominantly onsite, providing opportunities for direct interaction and collaboration with colleagues. Remote work will be minimal and only required under specific circumstances.
  • Monday - Friday day shift:
    • 7:00 a.m. - 3:30 p.m.
  • Great Benefits

#LI-AH2

ECU Health

About ECU Health

ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.

The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Childrens Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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