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Senior Product Manager
2 weeks ago
Join Dutchie, a pioneering technology platform established in 2017 to transform dispensary operations while ensuring consumers have safe and convenient access to cannabis. Dutchie's mission is to foster positive societal change through wellness benefits, social justice, and empowering local communities with tax revenue. With over $600M raised in funding and a strong presence in more than 40 markets across the United States and Canada, we are at the forefront of the cannabis technology industry.
In the role of Senior Product Manager for our E-Commerce Solutions, you will spearhead the development of our digital storefronts and consumer-focused channels. This impactful role within the Digital Shopping team focuses on enhancing the shopping experience across various digital platforms including e-commerce, mobile, and kiosks while optimizing digital payments and loyalty programs.
We are looking for a tech-savvy leader who can harness the latest technology trends to create a highly adaptable and effective shopping platform. Your mission includes ensuring that our product evolution not only meets technical innovation standards but also provides a seamless and engaging user experience that redefines digital shopping.
- Define the Consumer E-commerce Standard: Lead the vision for a comprehensive consumer e-commerce technology that enables the creation of top-tier shopping experiences across all ordering platforms.
- Enable E-commerce Flexibility & Customization: Innovate the core web product into a modular platform that empowers B2B clients (dispensaries) to enhance their digital storefronts with customizable designs and content, all without needing IT support.
- Optimize Kiosk Shopping Experience: Develop an unparalleled Kiosk product that delivers a reliable and user-friendly in-store ordering experience, driving efficiency and revenue for our partners.
- Elevate the Branded Mobile App: Strategically manage the roadmap for our Branded Mobile App, ensuring it delivers a personalized, engaging shopping experience that drives customer retention.
- Establish Technical Excellence: Guarantee that the foundational e-commerce platform employs modern best practices, including superior SEO, web performance, and robust hosting architecture.
- Up-Level Product Team Expertise: Mentor the Digital Shopping Product Team by sharing your extensive technical and design knowledge and establishing best practices in UX, visual design, and B2B product development.
- Drive Platform Modernization: Lead the strategy to decouple and modularize the e-commerce front-end, allowing for dynamic customization for our B2B customers.
- Channel Ownership: Own the E-commerce Customization, Kiosk, and Branded Mobile App initiatives, setting KPIs, roadmaps, and prioritizing features for each area.
- Technical Strategy: Collaborate closely with engineering on technical choices regarding web architecture and data integration, articulating complex concepts into actionable business results.
- Design and UX Leadership: Work with design teams to deliver a cohesive and delightful user experience across all digital platforms.
- Consumer Insight & Validation: Implement ongoing user research, A/B testing, and feedback mechanisms to validate assumptions and swiftly optimize shopping interfaces for enhanced conversion and usability.
- 5+ years of substantial product management experience with a successful track record in managing multi-channel digital products (web, mobile, kiosks).
- Experience in B2B Software is essential: Expertise in creating products for business customers with a deep understanding of configuration and enablement tools.
- Technical Depth: In-depth knowledge of web technologies and SEO strategies, plus familiarity with CMS roles in personalization and data flow.
- User Experience & Visual Design Expertise: Strong foundation in UX principles and a proven ability to work with design teams to produce high-quality, polished products.
- Experience with QA and Testing: A background in guiding QA practices, setting acceptance criteria, and managing testing cycles to ensure product integrity.
- Channel Strategy: Proven ability to deliver and oversee products in web and mobile environments.
- Exceptional cross-functional collaboration skills to navigate complex dependencies between product, engineering, and design teams.
This position comes with a competitive starting salary ranging from $149,000 - $201,000, along with a comprehensive rewards package that includes:
- Full medical benefits, including dental and vision coverage.
- Equity options for all employees.
- A technology allowance for hardware, software, and learning materials.
- Flexible vacation and sick leave policies.
At Dutchie, we prioritize respect and equality, providing access to employment opportunities for all individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We believe in the importance of diversity and inclusion in building a successful team and strive to recruit and retain talented individuals from diverse backgrounds.
