Volunteer Intake Specialist
5 hours ago
Thosps & Saak Inc. is seeking a Volunteer Intake Specialist / Referral Specialist to support our in-office operations. This volunteer will play a key role in assisting clients during the intake process, connecting them to community resources, and helping them access essential benefits and opportunities.
Responsibilities
- Collect and organize required client information and documentation
- Scan and file client records securely in office
- Search local and state databases for available resources
- Compile customized referral lists for each client’s needs
- Initiate and send referrals to community partners
- Assist clients with completing online applications for benefits and housing
- Support clients with resume preparation and job readiness
- Maintain client confidentiality and adhere to trauma-informed practices
Schedule
- 1 day per week, 3 hours to start
- Opportunity to grow to 2 days per week, 3 hours per day
- Must be completed in-office at Thosps & Saak headquarters
Qualifications
- Strong communication, organization, and attention to detail
- Comfortable working directly with clients in a supportive role
- Basic computer skills (email, online forms, scanning, data entry)
- Compassionate, professional, and committed to confidentiality
- Experience in social services, customer service, or administrative work is a plus
- Training provided
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