Desktop Support

7 days ago


New York, NY, United States Diverse Lynx Full time
Job Title: Desktop Support
Location: Queens Village, NY (Onsite)
Type: Contract

Job Description:
Experience in End user Devices Support (Desktops, Laptops, Mobile Devices, Printers, Scanners)
Possesses a good knowledge of network devices like routers, switches, Wireless Access points and firewalls
Experience in handling Incidents through an ITSM platform and actioning it.
Able to work in 24 x 7 shifts on a rotational basis
Strong analytical and deductive skills
Excellent customer service skills and the ability to interact across multiple disciplines
Mobility to walk around the Airport terminal (only 1 Site) inspecting devices and report issues.
Experience in Creating and maintaining documentation manuals required for the job
Ability to carry equipment like Laptops Desktops Cables and install at a place of requirement

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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