Assistant Director of Events

Assistant Director of Events

Department:Admissions

Location:West Haven, CT

Assistant Director of Events

Who we are:

The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 9,000 students from across the globe. Within its five colleges, students immerse themselves in a transformative, career-focused education across the liberal arts and sciences, fine arts, business, engineering, public safety and public service. More than 100 academic programs are offered, all grounded in a long-standing commitment to collaborative, interdisciplinary, project-based learning.

Reporting to the Executive Director of Undergraduate Admissions, the Assistant Director of Events plays a vital role in the planning, coordination, and execution of high-impact recruitment events for both undergraduate and graduate admissions. The Assistant Director works closely with the Director of Recruitment Events and campus partners to create engaging and welcoming experiences that support institutional enrollment goals.

This role also includes supporting the Charger Ambassador (student tour guide) program, coordinating daily and group visits, assisting with event communications, and delivering exceptional service to prospective students and their families.

You will:

• Collaborate with the Events Team, Admissions staff, and campus stakeholders to achieve recruitment and enrollment objectives.

• Plan and implement a wide range of in-person, virtual, and off-campus recruitment events, including Undergraduate and Graduate Open Houses, Daily Information Sessions, Accepted Student Days, Charger Days, Virtual Webinars and Information Sessions, off-campus Receptions and Special Visits.

• Assist in the supervision and support of the Charger Ambassador student staff, ensuring a professional and welcoming campus experience.

• Represent the University by leading engaging on-campus, off-campus, and virtual information sessions for prospective students and families.

• Contribute to the development of event-related communications and respond promptly to prospective student and family inquiries.

• Partner with the Enrollment Communications Team on event invitations and related promotional materials.

• Coordinate event set-up and communication workflows within the CRM system (Slate), including registration confirmations and post-event follow-up.

• Maintain and update event content on the admissions website and oversee updates to the University's virtual tour platform.

• Serve as a liaison with faculty and campus departments to coordinate event logistics.

• Make follow-up calls to prospective and families to confirm event attendance.

• Remain well-versed in both undergraduate and graduate academic offerings.

• Travel locally and regionally to represent the University at college fairs, high school visits, and other recruitment events as needed.

• Ensure data privacy and accuracy for all prospective student information.

• Provide general office support as needed to ensure smooth daily operations and customer service.

• Perform other duties as assigned in support of the University's and Admissions Office's mission.

You need:

• Bachelor-s degree required

• Experience in admissions, event planning, higher education, or a related field

• Excellent planning, organization, and communication skills

• Strong interpersonal skills and the ability to engage with diverse populations

• Proficiency with Microsoft Office required; experience with CRM systems (particularly Slate) preferred

• Valid driver-s license and willingness to travel

• Ability to lift up to 50 pounds in support of event setup and travel responsibilities

• Availability to work evenings and weekends as needed (approximately 15+ weekend dates per year)

• Demonstrated commitment to enrolling and supporting a diverse student body

What-s In It for You:

• Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.

• Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program

• Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities

• Employee Discounts on products, services and educational opportunities

• Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year-s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable

*The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEM OPT authorization cannot be considered for employment.