Medical Assistant

Medical Administrative Assistant
Boulder Community Health, Boulder, CO 80303

$20.36 - $30.54 an hour - Full-Time Days, 40 hours per week

Boulder Community Health is seeking a Medical Administrative Assistant who will be a part of a centralized team that supports primary care ambulatory clinics with non-encounter-related patient treatment and care under the direction of physicians.

Benefits:
• Health insurance, including a FREE employee only option
• Dental and Vision insurance
• BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
• Short-term and Long-term disability coverage
• Health and Dependent Care Flexible Spending Accounts
• Retirement plan with BCH matching contributions, and discretionary lump sum contribution
• Paid Time Off
• Education assistance program
• Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
• Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
• Free one-on-one retirement planning sessions
• Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications
• Graduate from a Medical Assistant program, or
• Colorado LPN license in good standing, or
• Pass a national Medical Assistant Certification exam.
• BLS certification required by the end of conditional period.

Responsibilities
• Performs selected clinical natured administrative duties
• Prepare charts for upcoming patient visits including patient histories, and care gaps through pre-visit prep
• Performs pre-visit outreach for telehealth visits (video and phone)
• Sends in, or Phones in, patient prescriptions following standard protocols and documents accordingly in patient's chart
• Provides patient education and instruction from provider
• Performs medication prior-authorizations when appropriate
• Follow-up calls to reschedule no show and cancelled patients to ensure opportunity for care is not missed
• Provides lab results, imaging results, and medical advice from the provider to the patient
• Monitors incoming messages to providers for completion or need of escalation to other team members.
• Manages of incoming faxes placing in chart and working or routing to appropriate staff member
• Assist referral team in follow up of referrals for scheduling and closing the loop for the clinic's orders.
• Manage initial phone triage for clinic department to ensure proper information is gathered and sent to the next level of care team member
• Assists with scheduling of consults, tests, and treatments
• Follows all Joint Commission regulations/standards
• Respond to patient questions via phone or patient portal message
• Places and pends orders for patient care gaps and sends to provider for signature
• Maintains patient files, records, health maintenance, and other information

About Boulder Community Health and Boulder, Colorado
Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado. It provides comprehensive medical services to the Boulder County community, including acute care, emergency services, and outpatient care. BCH operates several facilities, including the flagship Boulder Community Hospital, and offers a wide range of specialties such as cardiology, oncology, orthopedics, and maternity care. The organization is known for its commitment to high-quality care, patient-centered services, and a focus on wellness and prevention.
Boulder Community Health is dedicated to improving the health of the local community by integrating advanced medical technology, evidence-based practices, and personalized care. The healthcare system also emphasizes collaboration with local physicians, wellness programs, and community outreach initiatives. BCH is recognized for its strong ties to the local population and its role in supporting public health initiatives, promoting healthy lifestyles, and addressing health disparities.
Boulder Community Health is a Certified Level II Trauma Center and has received incredible accolades for the wonderful care that we provide including: Newsweek- "America's Best-in-State Hospital 2025"; U.S. News and World Report- "Best Hospitals for Maternity Care 2025"; 5280 Magazine-"21 BCH physicians among 2024 list of the region's best doctors"; Daily Camera People's Choice Awards 2024- Honorable mention, Best Physical Therapy Center; and American Heart Association- Quality Stroke Care 2024.
As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more

EOE/Affirmative Action/Drug-free workplace.
BCH will never conduct interviews or ask for employment documents via text.
This position has no close date. Applications will be accepted until the position is filled.

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