Kinney Homecare Customer Service Representative

6 days ago


Watertown, NY, United States KPH Healthcare Services, Inc. Full time

Overview

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

Job Responsibilities:

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system

  • Verify all types of insurance and assist in creative financing when no insurance is available

  • Set up initial paperwork

  • Pre-qualify customers for reimbursement purposes

  • Answer phone calls in a professional manner

  • Project a positive first impression by greeting customers with exceptional customer care

  • Computer input to include new patient data and various patient updates

  • Unpack shipment when received and stock shelves as required.

Qualifications

Education:

  • Minimum: High School Diploma or GED

Experience:

  • Preferred: 0-1 years previous experience in related position

  • Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

  • Drug test

  • Initial and continuous exclusion and sanction/disciplinary monitoring

  • Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00 - $19.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Connect With Us (https://kphcareers-kphhealthcareservices.icims.com/jobs/14868/kinney-homecare-customer-service-representative/job?mode=apply&apply=yes&in_iframe=1&hashed=-336031866)

Job Locations US-NY-Watertown

Posted Date 2 months ago (10/21/2025 12:19 PM)

Requisition ID 2025-14868

# of Openings 4

Category Customer Service/Support

Location : Location US-NY-Watertown



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