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Senior Program Manager

2 weeks ago

Jersey City, NJ, United States Open Systems Technologies Full time
Senior Program Manager (Security Systems Access Control Migration)
Location: Jersey City, NJ or Houston, TX
Pay: $90-95/hr

The role will report to the Portfolio Execution Lead and will be responsible for managing a portfolio of projects aligned to the Strategic Initiatives.

Responsibilities:
  • Project planning and management of multiple large and complex projects simultaneously with strong customer focus
  • Strategic thinking and ability to collaborate with diverse stakeholders and influence cross-functional teams for effective solutions
  • Translate project sponsors expectations into clearly defined scope. Responsible for end-to-end coordination, ensuring delivery on needs, goals and expectations of the functional stakeholders
  • Provide guidance to the various work streams, and structure and develop project plans with direction from appropriate functional and business area stakeholders
  • Bridge gap between business outcomes needed and technical delivery by having good business sense and willing to learn about the areas supported
  • Identify and report on project health, risks, issues and dependencies. Effectively manage timely escalation and resolution of roadblocks
  • Lead in a changing and fast-paced environment while being comfortable with ambiguity. Keep team nimble to adapt quickly to minimize impacts to outcomes
  • Manage all aspects of physical security technical projects from design to completion
  • Enforce enterprise standards during the planning/design, installation and commissioning phases
  • Develop security budget requirements, obtain ROM pricing and quotes, ensure project budgetary items are communicated and processed in a timely manner
  • Document stakeholder signoffs and deliver project summaries and presentations to leadership
  • Ensure all project deliverables are communicated and documented
  • Attend project meetings, provide regular updates to stakeholders and act as the single point of contact for the security project
  • Effectively manage project installation, technology refresh, decommissioning, etc. projects on schedule and within budget
  • Coordinate security vendor and Landlord/Property Management to investigate single badge access to building
Qualifications:
  • Bachelor's degree in business administration, Information Systems, Computer Science, or another related field
  • 10+ years of relevant professional experience, ideally including experience working in a similar or related function in the IT, Insurance, Finance industries
  • Deep project management experience managing a diverse portfolio (Innovation, Data, Regulatory, Compliance, Digital, etc.) consisting of both systems/technical and business changes
  • Successfully delivered multiple $1m+ projects concurrently in a fast-paced environment
  • Financial acumen with proven experience in managing and participating in budget reviews, including forecasting and presentation to senior leadership
  • Sound knowledge and practice of agile framework and roles
  • Experience in coaching others in project or program management roles
  • Proven problem-solving skills along with the ability to assess current practices, identify opportunities for improvement, build consensus and drive the implementation of related changes
  • Effective communication skills (written and verbal), including meeting facilitation
  • Strong collaboration and influencing skills
  • Excellent written and verbal communication skills, including strong presentation skills
  • Ability to interpret floor plans and technical designs
  • Thorough understanding of physical security installation and service elements of operational performance
  • Excellent leadership skills with managing professionals in a construction setting with thorough understanding of permitting and union complexities
  • Subject matter expert on integrated physical security system platforms to include software, hardware, integrations, customizations and overall administration
  • Excellent written and verbal communication skills with executive level briefing experience
  • Experience with MS Office 365 suite; Outlook, Word, Excel, PowerPoint, etc.
  • Physical security industry certifications preferred (CPP, PSP, CSPM, etc.)
  • Experience with CRM ticketing systems preferred (i.e. ServiceNow)