ASSISTANT YOUTH CARE SUPERVISOR

Job Summary:

The Bilingual Assistant Youth Care Supervisor is responsible for assisting in the administrative coordination of the shelter house(s) as designated by the Program Director and Youth Care Supervisor. This responsibility includes, but is not limited to, formulating and implementing formal house policies and procedures and keeping both the shelter staff and clients aware of organizational, departmental, and program guidelines. This also includes accepting responsibility for the overall functioning of the shelter house(s), monitoring and evaluating staff performance, assessing the quality of the house functioning as directed by the shelter program, and responding to any emergencies that may occur throughout the program in his/her responsibility as on-call / on-grounds supervisor.

Job Duties / Essential Functions:

Assist the supervisor in the interviewing and hiring of staff. Assist in the training, supervision and support for direct reports through supervisory conferences, role modeling and on-site training. Assist in the assessment of staff performance and complete evaluations as directed by organizational policy.

Assist the supervisor in providing and maintaining a safe environment through the implementation of structure, programming, safety protocols and effective milieu management. Conduct weekly walkthroughs, as directed, and submit work orders to correct any environmental safety issues identified.

Attend and participate in all program leadership meetings, as directed. Facilitate team meetings on the house(s) to communicate pertinent information, discuss client and house issues and assess the functioning of the house(s) as applicable to existing or revised program protocols as well as all licensing and regulatory requirements.

Share the responsibility for the development and facilitation of psycho-educational groups, including Community

Meetings which are to occur weekly on the house/houses. Complete accurate documentation of such groups / meetings within the specified timeline when responsible.

Coordinate and facilitate the timely and quality completion of client incident reports and other client related documentation. Assist in maintaining the accuracy of client charts. Train house staff in the accurate completion of all house-specific documentation.

Assist in maintaining training compliance and certification of all training requirements for yourself and staff as directed, ensuring that all meet the required corporate and regulatory training requirements per year.

Assist in the maintenance and implementation of all ORR, KidsPeace and regulatory standards, policies and procedures. Follow up when the program may be out of compliance. Contribute to building a culture of compliance and high performance.

Accurately and timely communicate all pertinent information to direct reports, program management and internal and external customers.

Complete all assigned tasks and responsibilities in a timely manner. Participate in assigned committees and task forces. Accurately account for all house money as delegated by the supervisor. Ensure proper use of program resources and meet budgetary targets as set by the program.

Assume the role and responsibilities of the Youth Care Supervisor in his/her absence.

Qualifications (Education, Training and Experiences):

1. Bachelor's Degree and 1 year experience working with children or Associates Degree / 60 credits and 3 years' experience working with children.

2. Possess, exhibit, and maintain competency in dealing with youth.

3. Must possess computer knowledge and skills, including the ability to learn new programs and software.

4. Bilingual fluency in English and Spanish required in oral and written form.

5. Must be at least 21 years of age.

6. Valid driver's license and CPR/First Aid certification required.

7. Must have the ability to work evenings, weekends, holidays, flexible hours, and overtime as required.

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