User Acceptance Tester

2 weeks ago

Charlotte, NC, United States TalentBridge Full time
Job Title: User Acceptance Tester
Location - 12 months (Onsite 5 days a week)
Location: Charlotte, NC

About the Role
We are seeking a detail-oriented and proactive User Acceptance Tester (UAT) to support our Print Services team. This role is part of the Banking Operations Product Delivery group and plays a critical role in validating print job accuracy, ensuring output meets business and regulatory requirements, and supporting Agile transformation initiatives.

Key Responsibilities
• Review and validate printed/rendered output against business requirements and specifications.
• Execute UAT test scripts and document results using tools such as Octane, Jira, and Confluence to satisfy SDLC requirements.
• Identify, log, and track defects; collaborate with developers and business partners to resolve issues.
• Provide traceability documentation and scanned samples for approval.
• Coordinate with Print Services and production teams to validate job destinations, form numbers, job priorities, and output types.
• Support pre-printing verification including file receipt, job naming, and dispatch classifications.
• Participate in Agile ceremonies and project calls to collaborate across time zones to meet sprint goals.
• Utilize automation tools for efficiency and quality related to test script creation and processing.

Key Skills and Qualifications
• Experience: Minimum 2 years in Business Execution, Implementation, or Strategic Planning.
• Technical Proficiency: Familiarity with Mainframe/HOGAN applications, Banking Operations systems; experience with print job workflows.
• Tools Knowledge: Proficient in Octane, Jira, Confluence, Microsoft Office Suite, and Confluence.
• Agile Methodology: Strong understanding of Agile practices and SDLC processes.
• Communication: Excellent verbal and written communication skills; ability to work across teams and time zones.
• Attention to Detail: Strong analytical skills with a focus on accuracy and compliance.
• Collaboration: Ability to work independently and as part of a cross-functional team.
• The candidates need to be able to understand and grasp print requirements with a high attention to detail when reviewing print samples.

Preferred Qualifications
• Experience with Mail/Shipping operations and logistics workflows.
• Familiarity with document composition systems and print stream formats.
• Ability to define and write user stories, process flows, and test cases.
• Experience supporting UAT in regulated environments (e.g., financial services, healthcare).
• Knowledge of production validation procedures and escalation protocols.
• Comfort working in a fast-paced, multi-tasking Agile environment.
• Exposure to enterprise-level print management systems and dispatch tools.
• Self-motivated, results driven, collaborative partner

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