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Business Systems Analyst

2 weeks ago

Boston, MA, United States Saviance Full time
Business Systems Analyst

Location: Remote (CST Hours) - Houston, TX

Duration: Full-Time

About BigRio:

BigRio is a remote-based, technology consulting firm with headquarters in Boston, MA. We deliver software solutions ranging from custom development and software implementation to data analytics and machine learning/AI integrations. As a one-stop shop, we attract clients from a variety of industries due to our proven ability to deliver cutting-edge, cost-effective software solutions.

About the Role

The Business Systems Analyst (BSA) plays a crucial role in bridging the gap between lab operations and IT by analyzing, defining, and documenting requirements to facilitate effective technology solutions. This role requires a strong understanding of lab operations, along with excellent analytical and communication skills, to collaborate with stakeholders, gather requirements, and drive technology initiatives aligned with business objectives.

Education & Certifications
  • Bachelor's degree in Business Administration, Information Systems, or a related field.
  • Certifications such as CBAP (Certified Business Analysis Professional) or PMP (Project Management Professional) are a plus.
Experience
  • 2+ years of experience as a Systems/Business Analyst or in a similar role.
Skills & Qualifications
  • Strong analytical and problem-solving skills.
  • Experience with business process modeling, workflows, and system integrations.
  • Knowledge of databases, SQL, and reporting tools.
  • Familiarity with Agile, Scrum, or other project management methodologies.
  • Excellent communication and stakeholder management skills.
  • Knowledge of API integrations, database structures, and automation tools is a plus.
  • Understanding of healthcare compliance (HIPAA, CLIA) and security best practices.
  • Experience in one or more of the following areas:
  • Lab workflows
  • Revenue Cycle Management
  • Bioinformatics
  • LIS Reporting
  • Online Ordering Platforms
  • Order Management
Key Responsibilities

Requirements Gathering & Analysis
  • Work with stakeholders to identify business needs and translate them into functional and technical requirements.
  • Conduct gap analysis and feasibility studies to evaluate solution options.
  • Document business processes, workflows, and system functionalities.
System Design & Implementation
  • Collaborate with developers and IT teams to design and implement solutions that optimize business operations.
  • Develop system models, diagrams, and specifications.
  • Test new systems, troubleshoot issues, and ensure requirements are met.
Project Management & Support
  • Act as a liaison between business units and IT teams.
  • Assist with project planning, timelines, and deliverables.
  • Train end-users on new systems and processes.
Data Analysis & Reporting
  • Analyze data trends to support business decision-making.
  • Develop reports, dashboards, and performance metrics.