IT Specialist

1 day ago

Jacksonville, FL, United States CData Software Full time
Role - IT Specialist/Desktop Support

Location - Jacksonville, FL / Dayton, OH / Dulles, VA

Job Type - C2C/W2

Job Description:
  • Minimum 8+ years of experience.
  • Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
  • Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
  • PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform users
  • existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
  • Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
  • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
  • Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations.