Veterinary Client Service Representative
3 days ago
Wareham Animal Hospital is looking for a Client Service Representative to join our fast growing Animal Urgent Care facility. The Client Service team will promote positive interactions with clients, staff, and our referring veterinary community.
What are we looking for?
Minimum 1-2+ years’ experience in the veterinary industry, but willing to train the right candidate
Self-motivated and goal-oriented professional with the ability to solve problems and make decisions independently.
Excellent interpersonal, verbal, and written communication skills
Strong computer skills, including electronic medical record keeping
Ability to work efficiently while maintaining accuracy with financial transactions
Ability to handle emotional situations with compassion and patience
Ability to move 50 lbs
What would be your key responsibilities?
Managing doctor and technician appointment schedules
Making appointments, follow-ups, etc.
Fostering open communication with our referring veterinary community, including sending and obtaining medical records
Answering phone calls in a timely and friendly manner
Diligent Medical Record documentation
Maintaining a clean, comfortable space for pets and clients
Processing of multiple payment modalities
What can you expect from Wareham Animal Hospital?
Work happiness balanced with your personal life
The opportunity to learn, develop, and take charge of your own career
To be respected, valued, and supported
Competitive salary and benefits package
Pay: $15.00 - $24.00 per hour
Benefits:
Flexible schedule
Uniform reimbursement
Parental leave
CE allowance
Schedule:
Part-time ; 20-30 hours
Day shift
Monday to Friday
Weekends as needed
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