Customer Service Representative

2 weeks ago

Newport News, VA, United States Mark Crump - State Farm Agent Full time

Responsive recruiter

Replies within 24 hours

Benefits:

  • License reimbursement
  • Life insurance
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Mark Crump - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
TENURE BONUSES:
  • Year One - Men's Suit or Designer Purse
  • Year Two - Watch
  • Year Five - Cash Bonus
  • Year Ten - All-Inclusive Vacation with guest of your choice
All employees are eligible to earn quarterly bonuses, plus the opportunity to quality for an annual trip.

Compensation: $35,000.00 - $75,000.00 per year

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. If you want to work in an environment that is fun, challenging, and rewarding, then Mark Crump - State Farm Agent may be the right fit for you If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Health Insurance.
  • Our office is located in Hampton, Va..
  • I am a proud graduate of Hampton University.

We look forward to speaking with you

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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