Automotive Service Advisor
1 week ago
Benefits:
Dental insurance
Employee discounts
Paid time off
Training & development
Vision insurance
Overview
We’re not just in the car business — we’re in the people business.
At our core, we don’t sell radiators or brake pads — we deliver peace of mind. We make sure your spouse isn’t stranded at 8 pm. We help parents feel confident handing their kids the keys. We ensure our customers never have to worry about missing work because their car let them down.
If you’re passionate about making people’s day better, we want you on our team.
Join Our Team
Do you love helping others? Do you find joy in solving problems and turning stressful moments into positive experiences?
We’re looking for team members who bring warmth, empathy, and energy to every customer interaction. If you thrive in a fast-paced environment, care about doing things right, and believe that a smile can change someone’s day, we invite you to apply.
Key Responsibilities
Customer Experience & Communication
Be the friendly face of our shop. Greet every customer warmly — in person, on the phone, or by email — and make them feel valued from the start.
Listen with care. Understand customer concerns and clearly communicate solutions in everyday language — not jargon.
Set expectations clearly. Explain what needs to be done, how long it will take, and what it will cost, always keeping customers informed along the way.
Stay connected. Provide updates throughout the service process, and follow up afterward to ensure complete satisfaction.
Resolve issues with empathy. Turn frustrations into trust by taking ownership and finding solutions that make customers feel heard and appreciated.
Service Coordination
Schedule and confirm appointments while keeping the shop running smoothly.
Communicate clearly with technicians and managers to ensure everyone is on the same page.
Keep records accurate and organized — attention to detail keeps customers happy and operations efficient.
Track progress on each vehicle and ensure every promise made to the customer is kept.
Building Relationships & Customer Loyalty
Proactively suggest helpful services or maintenance based on customer needs — never pressure, always support.
Make every customer feel like family — follow up after visits to thank them and check on their experience.
Handle any issues quickly and professionally, always aiming for a positive resolution that earns trust and repeat business.
Qualifications & Skills
What You Bring:
A natural ability to connect with people and make them feel comfortable.
Strong communication skills — you know how to explain things clearly and kindly.
A professional, reliable, and upbeat attitude.
Excellent organization and time management.
A problem-solver’s mindset — you stay calm and focused even when things get busy.
Prior customer service experience in retail, hospitality, or a service-based environment (automotive experience a plus, but not required).
Why You’ll Love It Here
You’ll be part of a team that cares about people — not just cars.
Every day brings a new opportunity to make someone’s day better.
We offer training, growth opportunities, and a supportive team that treats you like family.
-
Service Advisor
1 day ago
Roseville, CA, United States Roseville Hyundai Full timeResponsibilities: Greet and assist customers, understanding their vehicle concerns. Coordinate with the service department to schedule and prioritize repairs. Provide transparent cost estimates and explain invoices to customers. Educate customers on preventive maintenance and optimal vehicle performance. Address and resolve customer concerns promptly and...
-
Service Advisor
6 days ago
Roseville, CA, United States Roseville Hyundai Full timeResponsibilities: Greet and assist customers, understanding their vehicle concerns. Coordinate with the service department to schedule and prioritize repairs. Provide transparent cost estimates and explain invoices to customers. Educate customers on preventive maintenance and optimal vehicle performance. Address and resolve customer concerns promptly and...
-
Service Advisor
3 days ago
Roseville, CA, United States Roseville Hyundai Full timeResponsibilities: Greet and assist customers, understanding their vehicle concerns. Coordinate with the service department to schedule and prioritize repairs. Provide transparent cost estimates and explain invoices to customers. Educate customers on preventive maintenance and optimal vehicle performance. Address and resolve customer concerns promptly and...
-
Service Advisor
2 days ago
Roseville, CA, United States Big O Tires Full timeAt Big O Tires, we are committed to providing the highest level of customer service. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. Automotive Service Advisor Responsibilities include but not limited...
-
Service Advisor
2 weeks ago
Roseville, CA, United States Camping World Holdings Full timeJob Title: Service Advisor Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded...
-
Roseville, CA, United States EchoPark Automotive Full timeAn automotive retail company in Roseville is seeking a Document Specialist to ensure a smooth guest experience by accurately processing financial documentation. This role entails assisting in the purchase process, providing timely paperwork, and demonstrating strong customer service skills. Candidates should have retail experience and a willingness to learn....
-
Service Advisor
1 day ago
Roseville, CA, United States Mazda Infiniti Roseville Full timeAt Infiniti Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2001. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation,...
-
Service Advisor
5 days ago
Roseville, CA, United States Mazda Infiniti Roseville Full timeAt Infiniti Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2001. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation,...
-
CA Automotive Technician(Retail)
2 weeks ago
Roseville, CA, United States CarMax Full time7147 - Roseville - 1450 Eureka Rd, Roseville, California, 95661 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax Ensure every vehicle is one our customers can rely on At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians...
-
CA Automotive Technician(Retail)
1 week ago
Roseville, CA, United States CarMax Full time7147 - Roseville - 1450 Eureka Rd, Roseville, California, 95661 CarMax, the way your career should be! CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax Ensure every vehicle is one our customers can rely on At CarMax, our Automotive Technicians repair and recondition cars to meet CarMax’s high standards. Automotive Technicians...
