Claims Examiner Series
7 days ago
Claims Examiner Series - Law
Job ID: 12387
Business Unit: MABSTOA
Location: Brooklyn, NY, United States
Regular/Temporary: Regular
Department: Torts
Date Posted: Nov 3, 2025
Description
Claim Examiner / Senior Claim Examiner
First date of Posting: 11/3/2025
Last date of filing: Until Completed
Authority: TA/OA
Department: Law
Division/Unit: Torts
Work Location: 130 Livingston
Hours of Work: As required
Compensation
Claim Examiner: Min: $50,468 - Max: $71,659 (New Hire Rate: $43,866)
Senior Claim Examiner: Min: $56,971 - Max: $86,426 (New Hire Rate: $49,543)
Supervising Claim Examiner: Min: $77,342 - Max: $95,975 (New Hire Rate: $67,257)
Summary
This position involves all aspects of investigation, assessment, and resolution of personal injury and/or property damage claims. The incumbent must manage a high-volume caseload and timely and accurately assess liability and damages, prepare written reports, be ready and able to investigate and document emergency situations, and may conduct statutory hearings. Strong computer skills and excellent problem-solving abilities are required. The incumbent must also demonstrate independent initiative and sound judgment, settle claims and suits directly with claimants or their counsel, prioritize assignments, prepare files for independent investigators, and may appear in court to aid defense counsel.
Responsibilities
• Investigate accidents with an eye toward developing effective litigation strategies and liability theories to defeat suits brought against MTA and its agencies and prepare files for trial, coordinating with staff attorneys and outside counsel for any litigation preparation or investigation required.
• Review pending cases and prepare reports summarizing the case, liability and damages exposures, reserve recommendations, settlement value, potential subrogation opportunities and identify allegations or information that warrant further investigation.
• Prepare to settle claims and suits with claimants and/or their counsel within approved settlement authority limits.
• Consult with management on outstanding discovery for heavy-exposure cases and will assist staff attorneys and outside counsel in obtaining documents.
• Communicate with outside counsel, preparing files for assignment to them and may conduct statutory hearings, may conduct up investigation on "Quick Response" accidents and may appear in court to assist staff attorneys and outside counsel with trial.
Education and Experience
Claim Examiner
A baccalaureate degree from an accredited college; or
A four-year high school diploma or its equivalent and four years of full-time experience investigating and settling liability claims; or
Senior Claim Examiner
One (1) year of permanent service in the title of Claim Examiner.
A baccalaureate degree from an accredited college and four years of paid experience in claims adjusting work from a common carrier or other transportation company, insurance company, governmental agency or law office, at least one (1) year of which shall have been in a responsible supervisory capacity; or A four-year high school diploma and seven (7) years of satisfactory, full-time paid experience as described in above, at least two (2) years of which shall have been in a responsible supervisory capacity; or a satisfactory equivalent.
Desired Skills
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Proven ability to assess and prioritize a large volume of work.
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General computer proficiency.
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Computer research proficiency using internet and other computer resources.
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Microsoft Office Suite, including Word and Outlook.
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Excellent interpersonal communication.
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Excellent oral and written communication.
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Prior claims handling experience required strongly desired.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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