Patient Financial Coordinator

1 day ago

Jacksonville, FL, United States Ackerman Cancer Center Full time

Join our dynamic team at Radiation Business Solutions and work collaboratively with the Ackerman Cancer Center team in Jacksonville, Florida. This position offers the opportunity to be an integral part of the Ackerman Cancer Center billing team while being employed by Radiation Business Solutions.

Ackerman Cancer Center is the pioneering leader in cancer care. Additionally, Ackerman Cancer Center is the only physician-owned proton center in the world, that is committed to providing innovative and patient-centric care.

Position Overview

The Patient Financial Coordinator as a full-time employee of Radiation Business Solutions will create an environment where knowledge and information regarding patient services being rendered, approved and charged is communicated effectively at the client level in order to maximize reimbursements. Excellent communication skills are required to interact with clients, patients, and internal partners on a daily basis.

Essential Job Functions

  • Submit referral, precertification and/or authorization for Radiation Oncology services within 48 hours of notification to positively impact DSO for 100% of patients that require authorization.
  • Handle insurance verification to include network and payor participation; prior to patient visit to positively impact DSO.
  • Weekly attendance at required client meetings as liaison between Radiation Oncology department and Billing Department for both RBS and the client.
  • Obtain knowledge of industry standards for Radiation Oncology. Required attendance at all mandatory RBS training.
  • Minimize physician peer to peer reviews to less than one per week.
  • Successful patient engagement and financial counseling standards, to be demonstrated by measuring number of patient contacts. Must meet or exceed 80% of patients on treatment.
  • Understand and implement necessary processes to submit authorization for services within 48 hours of notification of scheduled patient. Must meet this expectation for 100% of patients that require authorization.
  • Monitor LCDs and insurance policy specific requirements for Radiation Therapy.
  • Excellent verbal and written communication with clients, patients and peers.
  • Customer service focused on both patients and clients; empathetic toward patient needs.
Education/Experience/Skills
  • High School Diploma
  • Minimum 5-years of experience with Medical Billing and Patient Accounts
  • Minimum 5 years of Radiation Oncology billing/coding experience preferred
  • Clinical office experience preferred
  • Excellent verbal and written communication
  • Problem Solving
  • Customer service focused
  • Relationship building
  • Self-motivated
  • Strong organization skills
  • Ability to handle sensitive patient information with confidentiality
Benefits
  • Salary will be determined based on candidate's experience and qualifications
  • Stock Options
  • Maternity Leave
  • Paternity Leave
  • 401k, plus match
  • Health & Dental Insurance

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